Lovely stay

Liked: Everything
Disliked: Everything was good

Not recommend it.

Liked: Great location. Great bar. Beautiful lobby.
Disliked: A/C didn't work. Shower handle was loose and didn't work. TV remote didn't work.Everything was fixed next day.And when we asked to do something for us (in a sense of compensation for all inconveniences we had) we were told that since we booked through Booking.com and not directly they won't do anything. Then they offered free breakfast which was useless since we were traveling with friends and had reservations in the city.So my suggestion - avoid booking through Booking.com and book hotels directly. This way you'll be compensated if something will go wrong.

Very good

Disappointing

Liked: location, size of the room
Disliked: plumbing

Superb

Exceptional

We had a great time...

Liked: We loved our room and the location of the hotel. We were able to upgrade to the corner suite thanks to Tray's help. Everyone was friendly and willing to make our stay memorable. The location was perfect to everything we wanted to do in the city and walkable.

Exceptional

3 star hotel with fantasy...

Liked: Location
Disliked: 3 star hotel with fantasy dreams of becoming a 4 star. At checkin was given incorrect room, was given an attitude by front desk when I advised it was wrong. Then was told they can "try" to find me another room. WTH...what about the actual room I booked!!!The $130.00 credit is a scam, they make you spend almost $400.00 in order to get the credit. The lady at the concierge is cranky, rude and not helpful. We were standing at the checkin when we watched and heard her say to another member of staff " i dont like talking to people" again WTH!!!No fridge in room but they have a warm mini bar. Ice maker is frequently out of ice. Bathtub didnt hold water.You are not given enough of anything. 2 towel, 2 QTips, 2 Wash Cloths. Maybe they never had a stay with a woman but one towel is for her hair one is for body...again wth am i suppose to use....There is an upcharge each time you use your card and dont pay cash!!They add 20% gratuity on tabs even for just 2 people which dont forget about the visa upcharge that is include. 1 can of beer $12.001 jack and coke $12.00Called for more towels, after 30 min wait I left the room and went to get them myself. Asked for more Toilet Paper from the front desk that only took 15 mins to arrive. Overall this place nickel and dimes you or as others my say they are sneaky like Diddy. You want better food, service and pricing stay 3 blocks down at the Hyatt House. The staff there is friendly and helpful. You will feel like your at hone but on vacation at home.This place full of nasty attitude people, uncaring and not helpful.