Superb

Comfortable

Liked: Good
Disliked: Bathroom was very dated, child’s toilet and tiny shower with an oversized bathtub. Very 1960s!

Great Stay

Liked: Everything was good. I like that I can get restaurant food at the bar.

Very good

Liked: Breakfast and service was excellent
Disliked: Bed was terrible, first night I used sofa bed, because there was not a room with 2 queen bed. The mattress was terrible!

Passable

Disliked: I booked a room with two beds as I was staying with my adult son. I booked 6 weeks before our trip. After booking and paying with booking.com, I recd a message that you would ‘do your best to accommodate two rooms’. I wrote back to booking.com the same day to insist, and recd a response ‘well noted’. Unfortunately when I arrived at the hotel after a full day of traveling, there was no room with two beds. So they put us in a room with one bed and a sofa bed, which was uncomfortable. There is a disconnect between booking.com and the hotel, and it was clear from the staff that they deprioritize bookings made with booking.com, and do not take responsibility for them. If there was not a room with two beds when I booked, this should have been made clear to me and I would have booked in another hotel. I will not use booking.com again, and I will not stay in the intercontinental again.

Superb

Exceptional

Superb

Very good