Expensive but a great room...

Liked: Excellent views. We were lucky to be upgraded to a room at the front with a patio overlooking the harbour. Bedroom excellent, bathroom very good.
Disliked: Minor point, the staff at breakfast couldn’t seem to make a good coffee. Asked for a latte, should t be difficult for a 5 star hotel! The first cup brought was cold, second cup was black coffee with a jug of warm milk, third attempt was hot but bitter coffee.

Very good

Superb

Excellent location, beautiful amenities and...

Liked: This accommodation was perfect for our needs. The location was excellent and the room very spacious. The staff were efficient and friendly. The breakfast was fantastic. We would definitely stay here again. Warm regards, Kate and Garry
Disliked: Nothing to improve

It’s nice hotel to stay...

Liked: The hotel is very very pretty, but the slope is too steep will not kind to us.
Disliked: Some of staff did not smile and feel indifferent.housekeeping not really following the standard, can do better.

Exceptional

great

Liked: breakfast, room and location
Disliked: choices for lunch/dinner - limited

Very good

Liked: Staff were friendly and helpful

Exceptional

Liked: I liked the hotel building, the room with a terrace, cleaning 2 times a day, beautiful lobby design
Disliked: I definitely didn’t like it: despite the fact that upon arrival they block the full amount of payment for the stay, upon departure they make a new debit. Considering that the hotel is not cheap, you need to have double the amount on your card to pay for the hotel. Very few hotels have such a system and it is extremely inconvenient.