Intercontinental Kansas City At The Plaza Guest Reviews
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4.2 miles from Kansas City centre |
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Lisa Mon, 3 March 2025
Clean Hotel, With Unfriendly &...
Liked: The room was clean and had a great view of the plaza. Also, easy access to the plaza.
Disliked: Upon check-in the female staff member didn't make eye contact, and was very short with me. Also, after checking out I noticed that there was an additional charge on my credit card and when I called the hotel to ask what this charge was a spoke with a "T" or "Tea" that said it was for self-parking. She assured me that she would remove that charge, but it still hasn't been removed even after I called in an additional time and was again reassured that the charge would be removed.
Norma Sun, 2 March 2025
Superb
Jenny Sat, 1 March 2025
Great location, fabulous room, gr...
Liked: Bed was ultra comfortable I am always worried about that. There was a wonderful lounge singer that night we sat and listened to him along with twenty other people. Very fun, very friendly!
Jordan Sun, 23 February 2025
Exceptional
Lenard Thu, 20 February 2025
Exceptional
Liked: Great atmosphere and the accommodations were amazing!!!
Disliked: I didn't like that there isn't microwaves in the rooms.
Tia Thu, 20 February 2025
Superb
Liked: The room and the staff
Disliked: The price for the food
Walker Mon, 17 February 2025
Superb
Dixon Mon, 17 February 2025
We had a great time...
Liked: Area was greatLobby with fireplaceResteraunt was nice
Disliked: Bathrooms a bit small. Breakfast overpriced
Brian Sun, 16 February 2025
I would stay again but,...
Liked: Very beautiful, lovely people, nice staff
Disliked: Our room would not warm up for us all night, it was very cold. Past midnight there are no food or drinks available again until 6:00. Friday night, on the plaza didn’t get to our room til late and couldn’t even get refreshments. The next morning we spent $70.00 on breakfast and truthfully it was very dissatisfying, we took one bite and turned it down, but a refund was not respected. Also left behind some valuables and have been getting the run around by housekeeping, I still haven’t received any update on my left behind property.
Freddy Sun, 16 February 2025
Exceptional