New hotel, great location, digital...

Liked: New hotel, great location, digital check in, nice facilities and interior, good value for money
Disliked: The rainy day when I arrived

Good

Disliked: the breakfast

Good

Superb

Exceptional

There's a need for improve

Liked: - On the upper side, the service and all employees are very helpful. Please ask the leadership of the hotel to urgently take care of the topics I mentioned. Those problems are not expected at a new hotel in this price range.
Disliked: For 135 euros a night, I was NOT expecting to find these problems:- The vending machine at the reception was full of available things to eat and drink, but turned off or broken. Very frustrating, this is the second thing I've been in this hotel and the vending machine is not working.- Despite the room having plenty of space for storing additional pillows, not a single additional one was available. - I've previously been in this hotel twice in June and July and they had a broken system integration with Booking.com which required me to fill out again by hand all my personal details on each new check-in, they were unable to simply store guest information like every other hotel does. Now back in November, almost 6 months later, they didn't fix this yet and a new time consuming and very annoying manual entry of personal data is needed again. How are you not able to fix this is almost 6 months? Don't you have IT people or service providers who could take care of it in 6 months? - there were no signs available to hang on the door to show that I didn't want to be disturbed. this led to an employee knocking and then opening the door while I was inside the room in a video business call.

Poor

Good

Very good

Liked: Nice, clean, friendly