Very good

Liked: Nice hotel and service
Disliked: Not the best location despite being central

Superb

Exceptional

Exceptional

Exceptional

Very good

Pleasant

Liked: Nice room, well facilitated. The bathroom are very clean New sheets. And small fridge in the room. Great breakfast, the staff in the restaurant is so nice. Great location, easy to access shops and food. The environment of the hotel is also good. on ground floor, big common area with bars and restaurant, well decorated and enough room for people to stay around. There is also a lot of choices of food and drinks you could order. Fair price.
Disliked: The air-con system is hard to operate. The customer service is bad at English, we tried to call to figure out the parking of the hotel, (it was a common parking area connected to the hotel which can be very confusing because there is no clear sign), the person picked up phone call do not understand what we are saying and keep repeating the same sentence. And then she said she couldn't find my reservation.And we asked for a queen bed but we get two single beds. The receptionist did not share enough information unless you ask yourself for example"When and where is breakfast" "Where and how much is parking" "How much they charge for cleaning fees of pets" and so on. I would definitely expect more service as this is a four star hotel.

Superb

Superb