Very good

Exceptional

Liked: Very friendly and helpful staff Great location with bike rack outside to hire bikes as riding the bikes around the city felt safe and a good way to get around Clean room with a lovely view Would stay again

Very good

Superb

Well located but not worth...

Liked: The basic amenities were available. The location is nice with a park alongside. The air conditioning was very good.
Disliked: For the price, the breakfast and amenities were poor quality. The TV remote was not working well. The kettle had quite some Kalk deposited in it. The room was small for the price. More facilities would be expected at this price.

Greatly located hotel that generally...

Liked: Hotel: location is great if you arrive by car: you can park it in the spacious underground garage for additional 16€ a day, and proceed towards the city center on foot, avoiding the traffic. It will take you around 25 min to get there. Nearby neighborhood is pretty cosy as well with bars and places to eat. The botanical garden is nearby and so is the amusement park. Friendly staff at the 24-hour desk with a sense of humor so you feel welcome. A solid breakfast buffet with a wide variation of foods and beverages.Room: we stayed on one of the higher floors, so it had a 'million dollar' view over the Hamburg city center. Besides that a very decent German standard: tidy and modern, with Nespresso-like coffee machine and minibar/fridge.
Disliked: The room seemed somewhat bigger on pictures, though it can be due to the size of the beds, that it feels like there is not much space left in it.One of the morning the morning buffet was crowded with hotel guests. The queue has formed and we had to wait for our turn to enter the hall and after that we had to take place in yet another queue to fill our plates and at last we had to wait (shortly though) for a vacant table. To be fair, it only happened one day and was obviously due to three tourist busses leaving all at once, but still the hotel management should have been aware of the risk of such thing happening and have taken precautions.

Very good

Liked: Convenient location
Disliked: Lack of provision for drinking water

It was okay for a...

Liked: It was a short distance to the CCH - the hotel it self was clean and everything else went smoothly.
Disliked: We didnt got the business upgrade as promissed! That was something we really missed.

good

Liked: clean room
Disliked: did not like twin bed