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AustraliaINNSIDE by Melia Frankfurt Ostend Guest Reviews
Overall Average Score:
Excellent (4.4 out of 5)
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| 2.0 miles from Frankfurt centre |
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Ratko Mon, 4 November 2024
Superb
Medhat Sun, 3 November 2024
Exceptional
Anna Mon, 28 October 2024
Exceptional
Zhanibek Sat, 26 October 2024
Excellent Location and Top-notch Service
Liked: Excellent Location and Top-notch ServiceI stayed at INNSIDE Ostend by Meliá twice: the first stay was from October 18-22 and the second was from October 24-25. The hotel is in a very convenient location, and the property itself is clean and beautifully designed.During my first stay, there was an issue with my booking at check-in, as the reservation could not be found initially. The staff quickly registered me under new conditions, but later confirmed that my original booking was indeed in the system. It was an error on their end, which they promptly corrected.I want to thank the entire hotel staff for maintaining such a high level of service, especially the reception team. They were patient, understanding, and resolved the issue with professionalism, all while keeping a positive attitude and a smile—something that is becoming rare in many service industries nowadays.Overall, I had a pleasant experience, and I look forward to staying here again!
Zhanibek Sat, 26 October 2024
Excellent Location and Top-notch Service
Liked: Excellent Location and Top-notch ServiceI stayed at INNSIDE Ostend by Meliá twice: the first stay was from October 18-22 and the second was from October 24-25. The hotel is in a very convenient location, and the property itself is clean and beautifully designed.During my first stay, there was an issue with my booking at check-in, as the reservation could not be found initially. The staff quickly registered me under new conditions, but later confirmed that my original booking was indeed in the system. It was an error on their end, which they promptly corrected.I want to thank the entire hotel staff for maintaining such a high level of service, especially the reception team. They were patient, understanding, and resolved the issue with professionalism, all while keeping a positive attitude and a smile—something that is becoming rare in many service industries nowadays.Overall, I had a pleasant experience, and I look forward to staying here again!
Emre Fri, 25 October 2024
Exceptional
Ezgi Thu, 24 October 2024
It was my second stay...
Liked: Very very clean
Ludau Sun, 20 October 2024
Very convenient stay and we...
Liked: Apartment is very clean and convenient. Very quiet. Everything is very comfortable.Location was great for our plans and close to the city center. We did not have a breakfast at the hotel, but use a wonderful bakery closed by. This is the 2nd time we stayed in this place and we intend to stay there again if we go to Frankfurt.
Ellie Sun, 20 October 2024
Exceptional
Liked: Fantastic place to stay at if you are flying in to Frankfurt. The room was spacious and the shower strong and hot. The bed was big and comfortable. We had the breakfast there and it was hands down the best hotel breakfast that we had in our trip through Europe.
Disliked: Nothing to complain about
Kirsty Sun, 20 October 2024
Superb
