Great!

Liked: Lovely hotel with very nice rooms and very friendly employees.

Pleasant

Wonderful stay

Liked: The gardens were beautiful and room was lovely - also good location

Wonderful comfy, clean bed and...

Liked: Some staff kind and competent, others gruff and unsmiling. Bed and pillows were super comfortable and clean, with no chlorine or nasty perfume smells. Spacious room, but lighting too dim to read well even with desk light. Large kitchen with oven and microwave, fridge and freezer, glasses to use and utensils. Very nice. Bicycle use was excellent with easy to use Townie bicycles, with lock and basket. Helmets are provided though I brought my own. Fun!

Cute courtyard just needs a...

Liked: Very cute courtyard with an outdoor pool. Rooms were decent size with a king bed. Needs a little updating in furniture. But overall cute and decently priced.
Disliked: Parking a little tight with a wrap around lot but just tight with other properties nearby.

Superb

Exceptional

Very poor

Liked: If u are a couple and sleep on these beds if your partner moves a lot at night u will feel everything. The beds are way too soft. The rooms are outdated even with old carpet. Tons of light comes through the curtains so u can't sleep and no thick lock on door.

See above.

Liked: Location…very clean unit.
Disliked: Very easy to notice that toilet in our unit and the one above us had a leaking toilet flapper..this causes water in toilet tank to leak out and then refillitself. Time cycle varied between 10 to 20 minutes..very annoying and caused loss of sleep..and presumably water usage for complex.Due to busy vacation schedule, we pretty much only slept at Spyglass. No daytime hours spent there.We informed Ft. Desk on check out…he was understanding and will have maintenance check it out…other then that it was all good.I do have to mention the e mails asking for addl.monies to guarantee us getting a balcony unit.which I had already paid for when booking was disturbing. Is it booking tactic or Spyglass?..then asking for monies to add addl. checkout time..not appreciated.