Superb

Very good

Liked: More thick blankets would be nice other than it was good stay

Comfortable, and about what we...

Liked: Our room was comfortable— but obviously the facility is not being updated. (Elevator, which screeches horribly, needs maintenance,— but has been exactly the same for several years now.) Appreciate the good, speedy wifi connection.
Disliked: Facility is showing its age but doesn’t seem to be updated, ever. Fortunately there was weekend staff at the front desk; but we HATE having to check in with the off-site “robot” when arriving on weekdays. (Last fall, she too was off duty and we were told to go to the unstaffed front desk; but we couldn’t get in through the locked front door until someone inside wandered by!) We also feel nervous when no staff are on duty, in case an emergency would arise.

Disappointed

Liked: Fairly clean
Disliked: Mold on the bath tub, heat light was hanging on loose wire from the bathroom ceiling, barely staff available, no amenities out side of washer drier. No vending broken ice machine

Exceptional

Exceptional

I was disappointed that I...

Disliked: There was no maid service, we didn’t have clean towels The sink was clogged

Poor

Liked: Location was good and close by, and staff was extremely nice and helpful.
Disliked: The hallway, elevator and lobby reeked of weed or cigarettes. Had a very hard time with my sinuses because of the air in the room, which was heavy and thick. Was not able to get a proper sleep because of it. The parking lot was also a walking hazard because it wasn't plowed at all. Not safe for the elderly parents I had with me.

The accommodations and staff were...

Liked: The staff were amazing and friendly. I would highly recommend staying here. ♥️
Disliked: Nothing