Clean and nice location

Liked: Clean, great breakfast and the front desk person explained the location and where to eat and shop

Passable

Nice hotel, amenities lacking, will...

Liked: Location was great, lobby very nice upon arrival, building small and quaint, room very nice from the looks, and a nice breakfast but can additional charge. A cook was provided for omelettes and eggs, Belgian waffle station, yogurt station with fresh blueberries and strawberries , donut pastry buffet, orange juice and coffee, nice outdoor patio by the lake ( guest said she saw an alligator one day). Only thing I would ding breakfast on was a choice of meat, bacon, sausage, turkey sausage, since you pay an additional fee for it (see below)
Disliked: We showed on a Sunday and upon arrival told us the bar was unfortunately closed down because staff was on vacation and bar would not be open until Wednesday (our departure date). Told breakfast was part of our package, which when we booked it the itinerary said it was. Upon leaving we were charged an additional $45 daily fee and told it was for wi-fi, parking, and breakfast. Shower had very little pressure. Nice rain style shower head but not enough pressure to even fully maximize the use of it. Refrigerator door was lose, curtain had the end off it’s hook letting light in (even during the night, due to a light right outside the window), one plug behind the bed was unplugged so lamp didn’t work. We had to fix that ourselves. It’s all very petty, but when you pay $250 a night I expect to receive what we are told in our reservation and a room where everything works. We did not ask for any repairs, figured it would be more of a headache. Purpose of this is to be informative to any potential guests and to help the management do a better job.

Very nice stay

Liked: The lady at the reception who welcomed us was extremely nice and shared many useful tips what to do in the area. Breakfast was delicious and offered a number of options. Rooms large and convenient. Beach chairs and towels provided. Free parking. Heated pool. Coffee facilities in the room. We enjoyed our stay very much.
Disliked: The location although beautiful is not close to the beach (hotel provides shuttle service though). Breakfast and beach chairs are provided for an additional fee. If one can’t opt out, then why not to include it into the room rate?

Exceptional

Liked: the heated pool, staff

Exceptional

We’ll be back

Liked: The staff was so kind and attentive. We felt like they were our friends by the time we left. First name basis.

Exceptional

This hotel goes on the...

Liked: This is a beautiful hotel with a very friendly and attentive staff. The location is convenient, the rooms are clean and comfortable, and the breakfast is delicious!