Loved it.

Let me preface my review by saying that my wife and I have traveled worldwide and typically stay in 3 to 5 star properties wherever we travel to. Additionally we are both originally from New York. This is an awesome property for many reasons - however, the first is the level of service that the staff exemplifies (front desk, bell service, parking etc). In a city where being rude is the norm we were actually made to feel as if we were visiting our hometown as opposed to a fun Anniversary weekend. This was a last minute booking via online and email and yet the hotel not only provided us with a corner room on an upper floor (1408 I believe) but also had a bottle of bubbly on ice and a hand written note (nice touch). Very impressed with the smoothness and relatively care free check in BUT what was most surprising was the explanation of the parking situation which is no in and out upon validation at a rate of $65 daily (common in NY) but also a quick oratory of other parking garages in the area and approx. pricing and lay of the land in terms of street parking (NY street parking can be difficult just interpreting the signage). They actually went above and beyond which allowed us to make a decision as opposed to parking and finding out later. They probed just enough to explain area dining options (which are plentiful btw - after all, this is NY). The hotel is very chic from the decor of the lobby to the elevators and hallways and of course the rooms which are quite spacious (this is rare in NY where space is at a premium). The beds, lighting and bath are exquisite, not worldwide glamor but elegant chic while the bath products are top notch. They provide you with a complimentary list of items for your needs and sure enough I was in need as I forgot and requested shaving cream (they not only brought the cream but also 2 razors all within 4 minutes - again, rare for a big hotel in NY). This hotel has a great roof bar (we didn't get to enjoy as a guest booked out the roof for a private party (that must have cost a pretty penny) but it's widely recognized). Now the best reason to stay in a hotel on 11th Avenue in Hells Kitchen has to be the access to NYC nightlife and you basically have everything at your disposal including sports bars, clubs, adult clubs, lounges, piano & beyond. In a city that does not sleep this hotel sits in the heart. This is a better location than ANY cheesy Times Square hotel AND you're closer to the West Side Highway (in case you want to zip to the park or TriBeCa or Wall St etc.). See how long it takes for a cab to get from Times Square to 11th Avenue during rush hour (more than 40 minutes and we're talking a mere 4 to 5 blocks). The views from the property are killer especially since it has widely unobstructed views (again rare for a NY high rise building of any kind). There is also the CHANCE of parking around here unlike Midtown or Wall so that's a plus. The restaurant here is ok but to be honest you're in NY so why would you eat in your hotel unless it's 4 or 5 star dining right? Beds in the room are super comfortable and CLEAN! I can think of a few more reasons why I would book here again but I will leave it to you to share your own experience.

Liked: Viability to nightlife, rooftop bar, excellent views,
Disliked: Should link up with food vendor to offer 24hr in room.

Liked: Great rooms; friendly, helpful staff. Would stay at Ink48 again.

Exceptional

Good

Liked: Overbooked by booking and hotel

Exceptional

A weekend trip with my...

Liked: The staff is very helpful and polite . The rooms are very clean and spacious

Location Location Location

Liked: Hotel location was great! If you need to drive into the city this location was as easy as it gets! I am from the Midwest and was driving a minivan. It was located near several car dealerships and a Fed Ex distributions center - overall felt safe not super busy with people on the street. Queen beds in NYC is not easy to find in this price range either. Room was clean and spacious. Beds were comfortable. We stayed Sunday-Wednesday so the street noise was minimal but I could see how it could get noisy on the weekends.
Disliked: Was traveling with 4 people total in one room. The bathroom was not as private as I would have liked. A heavy frosted glass wall and sliding door wasn’t much separation but we made it work. The handle for the glass door needed fixed and the staff was accommodating. Did have to keep asking for towels even though we had turn down service daily.

A little noise never hurt...

Liked: Our second time there. Unfortunately, work was being done on the rooftop restaurant/ bar area, so there was a fair amount of noise (stopped around 5:30 and did not start until 7:30 the next morning). We had been looking to go to the rooftop bar for a nightcap, but that was no possible.That would not be enough to prevent us from coming back. The staff was very friendly, and the breakfast was extraordinary.

Left after check in by...

Liked: Nothing
Disliked: Everything, the rooms were dirty and STAINED. Building has a rating of D

great hotel

Liked: employees! breakfast restaurant beds really comfortable, the decor, the view
Disliked: tv too small, shower leaked water all over floor into the bedroom

Passable

Disliked: I booked a Hudson River suite for the view and got stuck behind a building full of Verizon trucks on the roof. could hardly see the river.