Loved it.

Let me preface my review by saying that my wife and I have traveled worldwide and typically stay in 3 to 5 star properties wherever we travel to. Additionally we are both originally from New York. This is an awesome property for many reasons - however, the first is the level of service that the staff exemplifies (front desk, bell service, parking etc). In a city where being rude is the norm we were actually made to feel as if we were visiting our hometown as opposed to a fun Anniversary weekend. This was a last minute booking via online and email and yet the hotel not only provided us with a corner room on an upper floor (1408 I believe) but also had a bottle of bubbly on ice and a hand written note (nice touch). Very impressed with the smoothness and relatively care free check in BUT what was most surprising was the explanation of the parking situation which is no in and out upon validation at a rate of $65 daily (common in NY) but also a quick oratory of other parking garages in the area and approx. pricing and lay of the land in terms of street parking (NY street parking can be difficult just interpreting the signage). They actually went above and beyond which allowed us to make a decision as opposed to parking and finding out later. They probed just enough to explain area dining options (which are plentiful btw - after all, this is NY). The hotel is very chic from the decor of the lobby to the elevators and hallways and of course the rooms which are quite spacious (this is rare in NY where space is at a premium). The beds, lighting and bath are exquisite, not worldwide glamor but elegant chic while the bath products are top notch. They provide you with a complimentary list of items for your needs and sure enough I was in need as I forgot and requested shaving cream (they not only brought the cream but also 2 razors all within 4 minutes - again, rare for a big hotel in NY). This hotel has a great roof bar (we didn't get to enjoy as a guest booked out the roof for a private party (that must have cost a pretty penny) but it's widely recognized). Now the best reason to stay in a hotel on 11th Avenue in Hells Kitchen has to be the access to NYC nightlife and you basically have everything at your disposal including sports bars, clubs, adult clubs, lounges, piano & beyond. In a city that does not sleep this hotel sits in the heart. This is a better location than ANY cheesy Times Square hotel AND you're closer to the West Side Highway (in case you want to zip to the park or TriBeCa or Wall St etc.). See how long it takes for a cab to get from Times Square to 11th Avenue during rush hour (more than 40 minutes and we're talking a mere 4 to 5 blocks). The views from the property are killer especially since it has widely unobstructed views (again rare for a NY high rise building of any kind). There is also the CHANCE of parking around here unlike Midtown or Wall so that's a plus. The restaurant here is ok but to be honest you're in NY so why would you eat in your hotel unless it's 4 or 5 star dining right? Beds in the room are super comfortable and CLEAN! I can think of a few more reasons why I would book here again but I will leave it to you to share your own experience.

Liked: Viability to nightlife, rooftop bar, excellent views,
Disliked: Should link up with food vendor to offer 24hr in room.

Liked: Great rooms; friendly, helpful staff. Would stay at Ink48 again.

Very good

Disliked: No coffee! I had to pay $4 for a cup of coffee and had to wait until 7:15 til they opened.

Disappointing

Liked: Beds
Disliked: The rooftop (we've booked the hotel for this reason) was closed and nobody informed us before !!!!We've taken a room with a view (more expensive) but we did not received it (view on the front builing and neighboors).The staff told us that it was not possible to change the room and nothing could be done :(Sad and not fair

Very good

Liked: Nice hotel with a pretty good hotel gym. Room was spacious for New York standards and very new and clean.
Disliked: The location is not the coolest, but it’s not bad either. The staff was not mega friendly and I almost felt awkward asking questions.

Lovely stay if you have...

Liked: We stayed twice in the same month. The first time our room (two queen beds) was lovely, fresh, modern and bright, super views from a high floor. Comfortable beds, large shower. The second time was in same category of room (two queen beds) but on the third floor. The room was much darker with stained carpet. It was impossible to sleep due to the industrial road noise. It was such a different experience. The rooftop bar and restaurant were closed for both our stays which we could overlook the first time as the room was so lovely. ( even though no discount given for lack of amenities) But after our most recent stay I wouldn’t recommend unless on a high floor and only if all amenities open. Staff mostly very friendly.
Disliked: Rooftop restaurant and bar closed. Road noise from lower rooms.

Exceptional

Always enjoy visiting fabulous NYC....

Liked: The rooms were large and comfortable and the Hotel was in a good location.
Disliked: No restaurant or bar in New York!!There were not even facilities to make tea or coffee in the room. Very disappointing.

Exceptional

Sex in City

Liked: Conveniently located to an area where there are a lot of restaurants
Disliked: No access to coffee. Yeah I have to travel outside to go get some.

Okay

Disliked: We did not realize the Hotel had been sold and disappointed will the lack of amenities .