Good

Good stay, met our expectations....

Liked: We were at the apartment for the Indian Wells tournament. It's located in a very nice area, very nice views around. We were a group of 4 guys and we had a good sleep. Very clean and kitchen equipment is top notch. The place met our expectations and we left happy.
Disliked: We arrived outside checkin hours (around 11 PM) so it was a bit complicated to find the place. It took us about 1 hour to locate the apartment in the middle of the night. The person at the entrance gate tried to help us, but we were still confused on how to reach the apartment. The whole complex is huge. Remember to call them if you are going to arrive outside their checkin hours and ask for detailed instructions!

Disappointing check in instructions. Check...

Disliked: We never made it to the place! It was impossible to find the check in area or our room.We did not receive adequate instructions. The gentleman at the gate tried to help us but it was not possible to find anyone at 10.00 pm to do our check in. We drove around the property for 40 mins and then left the property without checking in and we spent the night elsewhere despite the fact we had already paid.

Good

Liked: Staff was friendly
Disliked: The couch was not comfortable and the traffic noise was loud and it was difficult to sleep

Excellent Facility, Great Location ,...

Liked: Good staff and service- in particular Erica and Hector and Michael
Disliked: Cant think of any

Hector was very nice and...

Liked: Close by stores and restaurants. Loved breakfast at Sloans.

Overall, we really liked the...

Liked: Check-in was a breeze - Ericka was exceptional! The unit was very clean and comfortable. Kudos to the cleaning staff! Amenities were great! We were steps away from the pool and jacuzzi- unfortunatley, our schedule and the weather didn't cooperate enough to take advantage. Checkout was even easier than checking in :-)
Disliked: On Thursday, we were awakened by the sounds of weed wackers, edgers, lawn mowers and blowers right outside our front door. The sun was just peeking over the horizon and we had set our alarms for 9am as we had had a long day previous. It would have been nice to at least know that this was going to happen so we could prepare and not be abruptly awoken like that.

Exceptional

Disappointing