Stay away active drug hotel.

Disliked: They gave us room keys to a room that already had people staying in it. They charged $100 deposit for room damages that still isn’t refunded and we didn’t stay there due to the people already in the room we booked. The desk worker was new and not trained well. She was on face time with the manager thru out the whole process. It was very unprofessional. The clientele seemed sketchy like the hotel was being used for drug trafficking.

Passable

Liked: Closer to surgery center.
Disliked: Run down. Room keys stopped working 4 times and had to go to desk to fix. Only 2 towels for 4 people. Bathroom had blood on walls and rust

Very good

Liked: the evening staff was super helpful and resolved my wrong reservation date after a lengthy phone call with booking com.

It was not very clean...

Liked: Location to amenities, food, shops, and Great Wolf Lodge
Disliked: Sheets had black streaks on them, curtains on window were really dirty or stained brown, shower floor around drain was brown, sticky substance like gum on carpet, VERY hot room

Superb

Liked: The pool was awesome we the family loved our stay
Disliked: Everything was awesome

Good

This guest did not leave comments about this hotel.

Unsatisfied keep of hotel

Liked: Location
Disliked: Filthy, mattress we’re disgusting, furniture and carpets dirty, fridge didn’t work due to ice build up in freezer, there was a roach on one of the beds

Convenient location, clean room &...