Exceptional

Liked: Having never stayed at the Imperia chain of properties, I did not know what to expect, thus was pleasantly surprised by my 2-night stay in general and the professional staff in particular. Having an in-house restaurant/bar with efficient, yet pleasant service is definitely a plus point.The room was very comfortable, the bathroom well equipped with the hand-held shower-head especially appreciated.This Imperia hotel will become my so-called 'pied-à-terre' for all my forthcoming business visits in the area, no question.
Disliked: The parking/drive-way areas should be more frequently salted/sanded, especially for mobility-restricted guests!If you value your toes, give the bed-ends a wide berth while moving around in the room (no contrast between the black bed-frame corners and the darkish carpet).

Exceptional

Good

Superb

Liked: Very courteous and accommodating staff, clean room, conveniently located - just off the motorway (autoroute 640, which connects very easily to autoroutes 13 and 15), accessible public transit (must check bus schedules).

Superb

Liked: Very courteous and accommodating staff, clean room, good location - just off the motorway, accessible public transport (must check schedules).

Exceptional

STAY AWAY !! No room...

Liked: Horrible service never coming again
Disliked: They gave our room to someone else never contacted us to tell us our room was double booked when I had paid over a week in advance… had to sleep in our car outside in the rain with a police check at 2Am asking for verification because they couldn’t find arrangements at midnight… worse experience of my life and they still didn’t refund us … 👎

my stay wa srotten

Liked: the hotel let me have the room knowing the TV did not work- instead of lettting me make the choice to stay or go- the bottom sheet did not fit on the bed leaving me exposed to the germs of other people sleepning there prior to me. When I reported this they did niot care- told me iwas viseotrons problem and speak to the maid serviceit is beutiful hotel but my stay was rotten- When i suggested they should reduce the price their answer was they were all sold out so forget it
Disliked: terrible

Superb