ibis Sydney Thornleigh Hotel Guest Reviews
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Write a review
Lyn Sat, 19 April 2025
Very good
Peter Sat, 19 April 2025
Below average.
Disliked: I was awoken from my sleep at about 2am in the morning by cigarette smoke permeating into my room. It was very strong and I had to open my window to let fresh air into the room. Earlier in the day there was also a very strong presence of cigarette smoke in the hallway. As a non smoker and an asthmatic this is not acceptable to me. Also when I was checking in I was asked to pay an extra fee for parking. This was not mentioned when I booked in and paid with Booking.com. If a parking fee is to be charged then it should be explained when booking the accommodation, not holding someone to ransom at check in.
Susan Thu, 17 April 2025
Comfortable and convenient experience
Liked: Good location. Close to railway and restaurants Easy car parking
Laura Wed, 16 April 2025
Mouldy, smelly, dirty, uncomfortable, unsafe…
Liked: Nothing
Disliked: Not value for money even knowing it was a cheap accommodation.
Hardy Mon, 14 April 2025
Very good
Michelle Sun, 13 April 2025
Superb
Georgie Sun, 13 April 2025
Would not recommend - place...
Disliked: It was disgusting. There was mould in the room. There were markings (that looked like blood) on the towels. There was a thick layer of dust on the glassware. Most alarmingly, there was electrical issues with the lights that when you opened the curtain the light would turn on and off - it wouldn’t turn on otherwise. Very unsafe. If you’re after cheap and nasty - this is the place for you!
Hannah Sat, 12 April 2025
Very good
Eliza Sat, 12 April 2025
Disappointing and unhygienic
Liked: The hotel room was filthy. We only expected a small but clean room and was horrified by the large marks on the doona and curtains. We mentioned this to staff but nothing was done and there was no solution offered. It was was very very bad- had there been anywhere else to stay close by, we would have left.
Disliked: Very unclean. Sink didn’t drain. Very small.
Estelle Fri, 11 April 2025
Poor