Nice stay

Liked: The best asset of this hotel is its location, very central and convenient to explore the city. The free coffee and water was very welcomed. The room was also clean and quiet.
Disliked: The staff was very neutral, and the reception was empty for long periods. I waited 20 min just to get someone to quickly do the check out, and almost missed my train.

Exceptional

Would definitely stay again and...

Liked: Comfortable and spotlessly clean. Breakfast choices were excellent and staff were very efficient and quickly replenished breakfast items.
Disliked: Lack of tea/coffee making facilities in the room. The free drinks in reception were only available until 22:00 and the equipment wasn’t adequate.

Very poor

Liked: Place good
Disliked: Wifi so bad . I have to work with computer . I live in 132 room . I dont know to far the wifi . So bad

Photos were misleading. We‘d prefer...

Liked: Clean
Disliked: Room was too smallNeed coffee maker in the roomNeed small fridge

Convenient location for easy city...

Liked: The hotel is located in the very centre of Trier and this allows an easy discovery of the city. It is comfortable and modern. Breakfast is great with many choices. A small private parking at 24 Euros a day is possible.
Disliked: When arriving, the check in was very difficult. The front desk was not efficient. After 20 mn roughly we were able to get the rooms. We were offered to choose between room cleaning and free drink (sic). Despite the choice for cleaning, the morning after the room was not tide up (because front desk did not register our choice after asking...). What a mess....On top, the bathroom bin was not cleaned from the previous guests.

Very good

No AC. More worth during...

Liked: The room was clean and reasonably comfortable. The hotel’s location is also great, just a short walk to all the necessities like shopping malls, restaurants, cafes, telecom shops, and a park.
Disliked: Firstly, the room did not have air conditioning, and we were provided with a fan. Unfortunately, it was still quite hot, and since we had to keep the window open for some ventilation, we could hear noises from outside, especially from the restaurant that our room faced. Upon arrival, we were greeted by a huge spider in the room, which wasn’t the best first impression.However, the breakfast selection was quite limited and repetitive, with the same options every day, which was disappointing for those who enjoy variety in their breakfast.

Exceptional