Exceptional

Passable

Liked: Feels like a jail cell
Disliked: All is more or less broken in a room, no option to open a window, poor sleep, never ever will get back

Bad

Liked: Very disappointed to find that I had made an accidental double booking which was discovered at check in. I immediately contacted booking.com and they passed along my message. Apparently it was up to Ibis to accept my apologies and they could have released the room immediately. In fact someone was asking for a.room as I checked in and I said I didn't need the extra room ,it was a stupid error. However u decided to charge me.. I won't be going to Ibis again.

Exceptional

Exceptional

Comfortable and spacious hotel

Liked: Helpful friendly staff. Great locations and walkable to most of Rotorua. Easy and free parking. Staff were really helpful and quick to response.

Comfortable place to stay in...

Liked: Bed very comfortable. Room clean. Fresh milk for drinks.

We'd be happy to stay...

Liked: The whole experience was pretty good.
Disliked: We weren't familiar with how to find reception on arrival. Ended up parking below out back.

Exceptional

Liked: N/A