Ibis London Shepherd'S Bush Guest Reviews
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Write a review
Lindsay D, Kent, visiting O2 Shepherd's Bush Empire Wed, 13 December 2017
Hotel was in a brilliant location. Staff really friendly. Room was clean and tidy with space. Convenient parking. Had noise in the corridor. Didn't bother us evening time but in the morning it was a bit annoying as we had been out late the night before.
Liked: Comfy bed. Good space. Excellent location.
Disliked: You could hear movement in the corridors. OK evening time but not in the morning. You could hear everything.
Stuart C, Cheltenham Tue, 21 October 2014
Couldn't ask for more - great hotel, 2 minutes from venue. Will book again!
Liked: Great; clean hotel; good facilities.
Quinten Sun, 6 April 2025
Superb
Kim Sat, 5 April 2025
Great location and excellent price...
Liked: Liked location, cleanliness, cost.Dislikes - Beds a small single, but for 1 night in London not a problem
Shelagh Fri, 4 April 2025
Superb
Sally Thu, 3 April 2025
Reasonably priced, clean and friendly
Liked: The staff were very welcoming, friendly and helpful.
Disliked: The entrance is down a side road that I wouldn't have liked to walk down on my own later in the evening.
Michael Thu, 3 April 2025
great value for your money
Liked: Great location, basic room but clean and comfortable.Helpfull staff
Gail Thu, 3 April 2025
We had a lovely stay
Liked: Clean , great shower, beds were comfy and staff friendly
Elsa Tue, 1 April 2025
Good
Liked: Fantastic location, clean room with lots of space. Bathroom on the smaller side but worked for what was needed.
Disliked: Room was a bit hot and the option to control the temperature didn't work. TV was very outdated and barely worked.
Michelle Tue, 1 April 2025
Hotel was ok, but wouldn't...
Liked: Room was small but very clean. Breakfast was ok. Staff were mostly pleasant.
Disliked: Bathroom in the bedroom was horrendous. The size of a toilet on a plane, with the addition of a shower. The bathroom was actually an added on "Pod" in one corner of the room- of which the door in screamed and screeched with loud metal noise whenever opened and closed - the door also had to be pulled hard to close. Shower towels were old and scratchy. Toilet paper was cardboard.
David Mon, 31 March 2025
Good
Liked: The location of the facility.
Disliked: I had to ask for additional towels on a consistent basis. They seem to provide amenities for one person regardless of the fact the room had two beds for two guests.
Beata Mon, 31 March 2025
Nice for relaxing - but...
Liked: WiFi is extremely bad had to move twice rooms and even that didn’t sort, when asked at the reception they were extremely helpful and told me they will call the IT department- then they have informed me later that apparently he said fromWherever he was stationed that he can’t see any problem from his screen lol ! This is when lazy people getting employed and getting payed but doesn’t have the courtesy and professionalism to turn up at the location to really see, experience and trouble shoot the problem.