First time at this hotel, but if we need one in this area again it will certainly be a return visit. Can only repeat what I have said above. Good price, good location for our trip and excellent service. Breakfast very good too.

Liked: Location, cleanliness and most particularly the service provided on arrival by "Bobby". Could not have been more helpful. Also, when leaving, the manager went out of his way to chat and ask about our stay. Much appreciated.
Disliked: I mentioned the shower room door in room 15 needs a lot of attention. Not possible to close it because either it has swollen or the frame has shrunk. All else excellent.

Clean; comfy; good breakfast; nice staff; welcoming. All in all, a great place to stay. Would book again whenever in London.

Disliked: Evening meal needs more variety on the menu.

Rather not

Liked: Distance to tube and city etc
Disliked: Air con didn’t function properly, room to hot had to have window open and very niosyMattress not that good had back ache next morning

Passable if you’re on a...

Liked: Comfy bed, convenient location, helpful staff
Disliked: Not very clean - found someone’s false eyelash under the towel which suggested the room hadn’t been cleaned properly! Restaurant wasn’t open - no snacks available.

Very good

Does a job

Staff were very pleasent. Location...

Liked: Close to the O2 for concert.
Disliked: Bathroom was not the best but did the Job.

Exceptional

Very good

Liked: Good location for the O2, really easy to get anywhere
Disliked: Beds not comfortable

It was a great stay...

Liked: Clean, no clutter, great facilities, nice continental breakfast, friendly staff.
Disliked: Nothing

Exceptional