ibis Koeln Airport Guest Reviews
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2.3 miles from Eil centre |
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Anna-amalia Mon, 25 November 2024
Pleasant
Liked: The very friendly and helpful young lady in the reception, early checking in (we arrived before the official check in time), the comfortable bed, relatively affordable.
Disliked: It would a placed in a very industrial zone of Köln.
Paul Sun, 24 November 2024
Great friendly staff, great breakfast
Henry Sat, 16 November 2024
Good
Gary Mon, 11 November 2024
Very good
Slobodan Sat, 9 November 2024
Superb
Poviliūnas Mon, 4 November 2024
Superb
Liked: Everything
Mangesh Mon, 4 November 2024
Very good
Annamaria Mon, 4 November 2024
Superb
Oscar Tue, 15 October 2024
Very good
Tracy Wed, 9 October 2024
Stay elsewhere
Liked: All staff apart from one
Disliked: Bad customer service from one particularly repellent member of staff. Poorly dressed in a sweaty old tshirt, at first I thought he was just maintenance and surprised that he was allowed to be in the reception area. Rude and obnoxious, he was rather a bully to the female member of staff who was trying to help. The airline had lost my luggage so I asked to borrow a phone charger, he refused and just sat there like a child shaking his head and saying no over and over. When I calmly called him out for his behaviour he threw a tantrum and walked off. Ibis HR seriously needs an overhaul