ibis Hotel Nürnberg Altstadt Guest Reviews
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0.6 miles from Nuremberg centre |
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Sonia Fri, 25 October 2024
Very good
Liked: Great location
Disliked: Everything was ok
Alb Mon, 21 October 2024
Pleasant
Liked: The location is very close to the center.
Disliked: No coffee-tea facilities in the room.
Triin Thu, 10 October 2024
Good
Ryan Sat, 5 October 2024
A perfect hotel when stopping...
Liked: The hotel was right at the start in the old town, and easy to find. The staff were more than helpful and breakfast was one of the best I've had in recent years.
Disliked: The lift just seemed a little temperamental at times, I think to it being a smaller and more specialised one.
Tyler Wed, 2 October 2024
Way too expensive for the...
Liked: The location is great for travelers. Close to the train station.
Disliked: The bathroom had mold in it. The bed broke upon laying on it so we had to sleep all night on a broken bed. We would have asked for another room, but when we returned from dinner it was too late and there was no attendant. Very outdated and not as described online.
Irina Tue, 1 October 2024
Very good
Luisa Fri, 20 September 2024
Exceptional
Stefano Mon, 16 September 2024
If the housekeping will improve...
Liked: Excellent buffet for breakfast, really reach and of a good quality especially for cold cuts. Clean breakfast room, the staff was really working properly to keep clean.My room on 6th floor was quiet, no noise at all.In addition it was a spacious room compared to the standard bedrooms of other Ibis hotels.Generally the staff has been friendly and showed interest in my requests.
Disliked: Unfortunately, housekeeping doesn't seem to do its job well... cleaning seems to be the weak point of this hotel.On the sides of the steps you can see the gray of the dust.But above all my room was not clean and the bathroom smelled excessively of urine, while the toilet bowl was still dirty with brown stains (you know what I mean...) of the previous guests.Dear receptionist: After my complaints and the request to clean the entire bathroom well with bleach to remove bad smells and sanitize it, you cannot justify yourself by saying that it is an old hotel and that I am the only customer who complains: I complained about my room and if cleaning is done regularly you don't find the toilet dirty with brown stains and the smell of pee!!! For the cost of more than 750€ for 5 nights i expect to have a properly cleaned room!Luckily the day after he apologized.To avoid unnecessary discussions, I have shown the photos of what I say (unfortunately you can't smell urine in the photos).I will keep them for the next 10 days, in case someone doesn't believe me.
Tahirbegović Sat, 14 September 2024
Very good
Ng Sat, 14 September 2024
Great location, clean, comfortable; but...
Liked: Location was fantastic - right above food options and along the way from the train station to the town. Clean and comfortable.
Disliked: They were inflexible about check out timings. I was visiting a museum the morning of check out and asked if I could check out half an hour later, just in case. They said no, and that I’d be charged for any extension to the check out timing.