This is an ideal hotel, not too far from the train station with shops available within 1 mile. The reception staff is well trained and their customer service is very good. Sanitation is a top priority there and it was manifested in their positive approach to cleanliness. The room I stayed in was very nice, convenient, clean and exceeded my expectations. I would definitely return to the Ibis Hotel and will certainly recommend it to anyone traveling to Wales for an event and other occasions. Cheers !

Liked: Great reception staff; excellent customer service.
Disliked: Could do more with in-house food offerings.

Passable

Cheap hotel. Very basic.

Liked: Good shower. Staff friendly. Check in and out very easy. Good location for access to Celtic Manor.
Disliked: Room very small. Beds very narrow. No sockets bear beds. Very basic hotel.

Exceptional

Friendly and positive staff, handy...

Liked: Price and location Perfect for my needs
Disliked: A little tatty and smaller room

Brilliant

Liked: The property was in a local distance to where I was going on my trip, I did book two single bed and got a double bed and a pull out sofa, the sofa was so uncomfortable. The venue was nice and staff was brilliant.
Disliked: Parking was great and staff was great. My room was accessible as I am disabled, so it was placed on the ground floor.

Very good

just right

Liked: very clean and friendly staff
Disliked: had to ask for another pillow

Clean, comfortable and relaxed.

Liked: The personal were very helpful. The hotel very near to Motorrad.

Exceptional