This is an ideal hotel, not too far from the train station with shops available within 1 mile. The reception staff is well trained and their customer service is very good. Sanitation is a top priority there and it was manifested in their positive approach to cleanliness. The room I stayed in was very nice, convenient, clean and exceeded my expectations. I would definitely return to the Ibis Hotel and will certainly recommend it to anyone traveling to Wales for an event and other occasions. Cheers !

Liked: Great reception staff; excellent customer service.
Disliked: Could do more with in-house food offerings.

Staff brilliant and welcoming and...

Liked: Served a purpose… basic but comfortable… but toilet far too low … like sitting on an infant chair at parents evening
Disliked: Toilet far too low !!

Good

Liked: Worth the money and was in an ideal location. Staff were lovely and was great they accommodated our dog as well. Was easy to park.
Disliked: What you would expect for the price

Very good

Good

Liked: I was only there for one night, however, I would say it was a very nice hotel, and the staff were great

Very good

Staffs Noemi. Lora. Andrea all...

Liked: Value for money. Friendly staff very clean
Disliked: Beds not comfortable. My wife not sleep properly

Exceptional

Superb

Liked: Easy, clean, breakfast

Very satisfied

Liked: The location is great for us and this time we had breakfast which was great value
Disliked: Sometimes there is smell in the room which is unpleasant