ibis budget Duesseldorf Willich Guest Reviews
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1.6 miles from Willich centre |
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Mohammad Sun, 3 November 2024
We didn’t finish the stay...
Liked: Nothing. It was very sketchy.
Disliked: It was nothing like in the pictures. This hotel is not safe and it’s very sketchy. We have booked an employee of our company in this hotel because it was close to our office. Our employee is a woman and traveled here for work. She has reported to us that the hotel staff at the reception asked her inappropriate questions at night and made her feel very unsafe. We asked for a managers contact number but weren’t given one. I asked if we could check her out earlier but also wasn’t possible. Due to this circumstances and the safety of our employee, we immediately moved her to another hotel. I couldn’t even reach any customer service to help me with this matter. This is not like a hotel at all. It’s a truly scary and uncomfortable environment.
Dias Mon, 21 October 2024
Passable
Liked: Easy check in easy check out
Disliked: Alarm went off for a good time but i have no complaints..price quality is what is expected for this type of hotel.Staff friendly.
Fletcher Wed, 16 October 2024
goood
Disliked: the hotel states willich when its over 2 ks from town
Viacheslav Sun, 13 October 2024
What an experience!
Disliked: The stay itself was okay: good breakfast, quiet hotel, but the check-in was a nightmare. After a long trip with a 6-year-old, we were greeted by a closed front door at 16:30, no receptionist, and an electronic screen for check-in that refused to accept my surname and reservation number (which we'd booked weeks before). The handwritten “emergency numbers” on the door were not answered. The official website only displayed a standard message like “outside working hours no one is available; please wait until Monday.” After half an hour of desperate calls to the “emergency numbers” and hearing my daughter cry, we headed back to our car to find another hotel. Suddenly, I received a call back and the person provided us with another reservation number and a room number. Miraculously, someone appeared at the reception as well. We thought our nightmare was over until we stepped into the reserved room, which was not clean: the bin was full of garbage, the sheets were messy, etc. I couldn’t believe my eyes. Back at the reception, the receptionist apologized and offered another room, which we took, only to realize that the bed for our child had no pillow, blanket, or sheets! At this point, I was speechless. After long talks with the hotel manager, we managed to get a pillow and blanket from another room. It’s definitely not a place we’ll be returning to.
Paunović Fri, 11 October 2024
It is OK hotel for...
Liked: I liked the software system of booking, payment and entrance control.
Disliked: The rooms are too small, the 3rd bed above our head is very bad. The toilet paper was not new when we entered, the breakfast was poor. The candy machine didn't work. After breakfast you don't have a space to put your dishes so everybody just leave them on the table.
Ralf Fri, 27 September 2024
Good value
Liked: Location
Disliked: Basic
Dwaraga Wed, 4 September 2024
Pleasant
Ueli_no Fri, 23 August 2024
Very good
Edoardo Tue, 30 July 2024
Good
Murat Thu, 25 July 2024
Good