Truly awful…

Liked: Location was convenient for Anhalter Bahnhof.
Disliked: Reception staff weren’t very helpful or friendly (we were ignored for 10 minutes whilst waiting to check in and they sent us to another hotel to get change. We could even hear pornography being watched from behind the reception at one point in the evening and that abruptly stopped once our presence was made known!). No hairdryer available. The air conditioning didn’t work even when the instructions were closely followed so the room was unbearably hot. The bed was very hard so my partner didn’t sleep at all. The toilet smelt like what I can only assume was other guests’ ‘use’. I understand that this is a ‘budget’ hotel but even when the basics aren’t up to scratch, it begs the question of how they can charge as much as they do. I stayed here 5 years previous to this stay and it has completely gone down hill. So much so that I actually booked another hotel to stay in, and we abandoned this one! Would’ve raised a complaint if I had faith in the customer service of the staff but we cut our losses.Severely disappointing and it was a real dampener on our long weekend break.

Exceptional

Very good

Liked: it is located in center area, accessible to train, walking distance to most tourist spot, there is lidl shop at the back of the hotel, ,clean,comfortable bed except the pillows too small and thin.. they change towels daily, during our 2 day stay..btw u can leave your luggage before and after check in which is great.
Disliked: no hair dryer or kettle at the room, but u can ask at the reception..

good location. very basic rooms,

Liked: good location, easy to reach by public transportationstaff was nice
Disliked: A room for two should have place for two people to sit and to place the luggage: there are no chairs, just one a footstool, at least put two of them!No hair drier: I had to ask and they were all given to other clientsonly one towel per person: I has to ask for a second one.

uncomfortable. I wouldn't go back

Liked: The location
Disliked: Hard, uncomfortable bed. Pillows in very bad condition.

Very good

Good

Pleasant

Pleasant

Liked: I recently stayed at an accommodation with a great location, but my experience was marred by a chaotic payment situation. A week after my trip, I was blamed for not having paid, despite the fact that the money had been taken from my account two days before my arrival. This misunderstanding was frustrating, and I didn't receive an apology or acknowledgment of the issue. While the location was a strong point, the lack of communication and resolution regarding the payment overshadowed my overall experience.