great if you want an...

Liked: very close to BBC studios, Breakfast good
Disliked: car park is small, had to park in public car park

Nice hotel, shame about the...

Liked: Didn't like first room I was given so they changed it for another room which was much quieter. Very clean and comfortable. All staff very pleasant. Very good location, buses nearby and short walk to town centre.
Disliked: Breakfast is awful. Very expensive and hardly any choice. Don't like restaurant area, poor lighting and gloomy looking. Very uninviting.

Will be back

Liked: Really clean, modern, friendly efficient staff. Large room, hot shower, good food options

Good

Disappointing

Liked: The staff are friendly, helpful and polite.
Disliked: 1. The toilet did not work. I had to go down to reception at midnight to ask for an alternate room. These facilities should be checked daily when the room is being cleaned. It should not be left for guests to discover on arrival. 2. The alternate room offered had two single beds which in itself wasn't an issue. However the single beds only had toppers [no mattresses] which moved practically off the bed by the time we woke up next morning. 3. No air conditioner. Room was hot and noisy [facing the road].

Excellent

Liked: Their staffs were excellent and clean environment
Disliked: No toothpaste

Very welcoming had everything you...

Liked: East to find had everything you needed.
Disliked: N/a

Very good

Superb