Very good

Liked: Perfect location, near to the bus and train stations. Clean and commodious rooms.
Disliked: Long waiting time while check-in and and check-out.

Disappointing

Excellent overall service staying here....

Liked: I like them all.
Disliked: Nothing

Great option, on S Bahn...

Liked: Comfortable beds and nice that they put a cot in the room. Everything was OK, not too dated but they will need to keep up the standard and look to modernise soon. I loved the breakfast room on the 8th floor with the waffle maker, very delicious! Convenient location on bus and S Bahn stop over the bridge nearby.
Disliked: It wasn't clear that we would need to pay extra for childrens' breakfasts until we were there and the price went up.

Convenient location next to the...

Liked: A nice room with comfortable bed, easy key card access. Great breakfast on the top floor with a panoramic view over most of the west of Berlin, with some good national and international food options. Attentive and friendly staff. Right next to the bus station, ideally located.
Disliked: No adequate ventilation in the room: window didn't open completely, so the room was too hot to sleep comfortably. The air conditioning system only provided heating, perhaps it was defective?Breakfast lacked orange juice.

Good accommodation right next to...

Liked: It was an excellent location for us to stay as we were catching a bus the next morning and it was next door to Berlin Central Bus Station.

Good

Liked: transportation around hotel was great, the bed was great
Disliked: no Electric Kettle ( no mugs) in the room, you have to go downstairs and ask it for depositno extra heating in the bathroom

Good

Liked: Breakfast was very good.
Disliked: Bed and pillows

Very good