The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.

Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.

Liked: Great service; great room.

Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.

Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.

Superb

Excellent hotel amidst many downtown...

Liked: Comfortable and clean hotel within easy walking distance to many attractions in the downtown area. Professional and courteous staff contributed to the wonderful Hyatt experience. Will definitely return to this hotel upon next visit to Toronto.

Good

Disliked: Toronto is not a tourist city

Great location - staff was...

Liked: Very small room / but price was good. Cold air was coming from vents in hallway - very cold!!

Exceptional

Exceptional

Exceptional

Exceptional

Superb