The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.

Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.

Liked: Great service; great room.

Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.

Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.

Very good

Great stay!

Liked: Location and amenities.
Disliked: Gym a little small

Overall good but my room...

Liked: Breakfast room, washroom facilities & lounge areas. Connection to Starbucks very much appreciated.Lively staff in all areas, reception, breakfast, housekeeping.
Disliked: Room was dark.. would have preferred more lighting larger bathroom with counter to hold toiletry bags, more towel rack soave to hold more then 1 set of towels, plugs at bedside table to charge phone, watch etc

Pleasant

It was close to everything...

Liked: It was close to the theatre

Exceptional

Awesome!

Liked: The convenient location and the cleanliness of the facilities!

Exceptional

Liked: Great location! Great staff! Quiet. It was so peaceful considering it was right downtown.
Disliked: Nothing - it was great!

Pleasantly surprised how good it...

Liked: Excellent location. Close walk to theatres, restaurants etc