The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.

Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.

Liked: Great service; great room.

Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.

Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.

Exceptional

Enjoyable

Liked: I didn’t have breakfast
Disliked: I don’t know

Check in & staff were...

Liked: It was perfect location & walking distance to all things downtown
Disliked: Nothing. It was great.

Excellent

Liked: Everything. The service, the staff. Jeff was awesome, he made our stay memorable

Very good

Exceptional

Liked: Very nice and clean rooms. Exceptionally friendly staff.

Exceptional

Exceptional

Liked: Location was great, very central. Clean rooms and very friendly and helpful staff.

Superb