Hyatt Regency Rochester Guest Reviews
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0.3 miles from Rochester centre |
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John K, Cooperstown, visiting Water Street Music Hall Wed, 3 April 2024
Hotel room was great. Except coming back to hotel we were locked out and had to be buzzed in by hotel staff, which is stupid, and I was charged twice for my room, because staff can't or don't know how to do their job anymore.
Liked: Could be better.
Disliked: Mostly bad.
Maria Mon, 27 January 2025
Good value for money but...
Liked: Very comfortable beds and large rooms.
Disliked: The lobby area was very cold including the restaurant areas. Sometimes the hot water was only warm, not hot.
Travis Sun, 26 January 2025
Great value, comfortable stay in...
Liked: Ned was comfy and it was quiet at night. I liked that it had a local coffee shop in the lobby. Cheap parking
Disliked: Some of the furniture was showing wear.
Nina Sat, 25 January 2025
Fine, but likely would try...
Liked: Rooms were clean and modern.
Disliked: Sound proofing wasn't great, pool needs an upgrade and the deck wasn't cleaned from the day before. More attention should be paid there.
Maryann Wed, 22 January 2025
Good
Disliked: Bathroom and shower needed to be more clean…shower has a lot of rust built up.
Justin Thu, 16 January 2025
Not that satisfied
Liked: The bed was okay bout it the set up was decent
Disliked: I was upset with the cleanliness of the fitness center, and the fact of how bad our shower leaked and the fact that they didn’t offer a complementary breakfast when you pay as much as you do to stay there
Lindsay Tue, 7 January 2025
Superb
Dmitri Mon, 6 January 2025
good stay thank you
Liked: Loved it, best out of all Hyatts
Carmen Thu, 2 January 2025
Exceptional
Liked: Everything
Disliked: Na
Mccloskey Thu, 2 January 2025
Disappointing
Liked: Nothing to be honest
Disliked: Nothing
Minott Wed, 1 January 2025
Disappointing