The staff was friendly from the front desk to the staff you pass in the halls. Definitely will use the Hyatt Regency if we return back to the area again. Great location when attending concerts at the First Niagara Pavilion.

Liked: Very nice and comfortable. Check-out at 12:00 noon - great when you attend a concert the night before.
Disliked: No continental breakfast; as for room service, breakfast was a little pricy and not as filling.

The hotel is very nice and well-kept. The staff was excellent. The food was delicious, but a bit expensive. The biggest drawback was the daily $13 fee for parking and the location is a bit awkward in terms of getting to the hotel after a long drive. The fact that there is nothing in terms of other restaurants in the vicinity can make dining a bit expensive.

Liked: Excellent staff. Clean hotel. Excellent workout facility. Very good food.
Disliked: Parking

Superb

Superb

Liked: next to airport and rental facility
Disliked: pillows too mushy

Good

Liked: The location was great as it is very close to the Pittsburgh hotel. The price was okay and the hotel was decent. The staff were nice and very attentive. I actually ordered desert and the food tasted pretty good.

Very good

Bad

Liked: I was charged over $276 for a roomThat was already pre-paid.

Exceptional

Very good

Very good

Liked: Staff was great and restaurant was perfect
Disliked: Room cleaning was just ok

Very good

Liked: Really close to the airport.
Disliked: Nothing.