Liked: The hotel room was great. The service left nothing to be desired.
Disliked: The cost of valet parking ($29 per day). Plus, my husband got a massage at the spa - we knew it was $125- plus tip of course. What we didn't know was that they would tack on "resort fees", so that the final cost was $148 plus tip.

Great hotel, just a few minutes walk to BB Kings Blues Club.

Liked: Staff and valet parking very efficient.
Disliked: Pool bar food not good, but service excellent.

Liked: Very nice; no complaints!

Exceptional service

Liked: Bell staff and valet staff were exceptional. Everyone we had contact with was friendly and wanting to help.
Disliked: Cost of food .

Exceptional

Very good

Liked: Great dining options, pool area is very well kept and its size allows everyone to enjoy.
Disliked: the water pressure in the shower was terrible unless you were willing to shower in ice-cold water.

Exceptional

Exceptional

Superb

Our stay was ok a...

Liked: Overall the view was amazing!
Disliked: The room need microwaves because to have to go to the market to warm our food is rather inconvenient!

They kept charging my credit...

Liked: Nothing
Disliked: They kept charging my credit card without my approval, they were literally trying to scam me. After 3 days they say sorry , but it was very late ! My bank blocked my credit card because of them , I couldn’t make my shopping which I promised to my daughter and son .. madness ! They all know the history ! I m going to speak with my lawyer on Monday .. I m going to take legal action..

Superb