Very good

Superb

Liked: Great location and a lovely resort style property. Friendly servers and staff throughout.
Disliked: $40 car parking per day.

Exceptional

Very poor

Disliked: The room was very cold as the heater did not work. Thank God there was only two double bed room available as I was able to strip the second bed and use that second comforter for warmth as the room was freezing.

Overall, I had an enjoyable...

Liked: The staff were incredibly accommodating when I needed a ride to my car and greeted me warmly at the front door. The bell boys, in particular, were exceptionally polite and professional, ensuring every detail was handled with care. However, I had to pay $40 for overnight parking which was disconcerting. I feel that this should be included as a perk as a hotel guest. It was a little far from the parking lot to the main lobby so I had to call a cart each time when going up the hill.Beverly and the bell boys clearly knew their roles well and worked seamlessly to enhance the guest experience.A kind Guatemalan man with salt-and-pepper hair who has been with the hotel for over 10 years went above and beyond by graciously stopping what he was doing and agreed to take photos of me in front of the beautifully decorated Christmas tree. I was surprised that he would not even accept a tip! Please give this man a promotion.The experience left a lasting impression. My room was spotless, tidy, and inviting, adding to my overall satisfaction. However, I do wish there had been an extra blanket available, which I had asked for, but the blanket was thin. Also, it took awhile for the room to warm up and even then I had to sleep in my faux fur coat to stay warm.
Disliked: The carpet could have been replaced with a brand-new one.

Good value, great location ....

Liked: Great breakfast
Disliked: Upgraded bath withwalkin shower.

Didn’t get much sleep. Was...

Liked: Great location. Nice facilities.
Disliked: Requested a microwave and told they would bring one to the room. That never happened.Could hear TV and/or people talking in the next room for two hours in the middle of the night. Called front desk, unclear if the situation was addressed.

Very good

Liked: location. view. shuffleboard. bikes. coffee maker.
Disliked: pool not heated. jacuzzi in 2nd pool broken. blankets not warm and cozy.

Poor

Liked: Hot tub, ping pong table, bar
Disliked: Very thin walls, can hear everything. The planes going overhead made it impossible to sleep.