Hyatt Regency Greenwich, Old Greenwich

Exceptional

Exceptional stay

Liked: After arrival the room wasn't ready yet and we got allocated the wrong room. The staff was very friendly and professional about it and solved it fast. The rooms were spacious, clean and well equipped. The housekeeping staff was also super friendly and helpful. Front office employee V Devin, was super sweet. They did their best to offer us new accommodation for the following day. The FO manager was also really sweet and he and his team always went above and beyond to make our stay pleasant and memorable!The area is nice and there's plenty of parking behind the hotel.
Disliked: The café / restaurant was overpriced and less than mediocre. The staff messed up multiple times making the coffee. They were super nice as well tho.

Passable

Liked: Good.
Disliked: Take time to get hot shower.

Exceptional

Very good

Pleasant

Superb

Poor

Liked: Loud and not particular clean. On a Sunday morning there was banging or construction of some sort early. Then the cleaners knocked every 2o min from 9 onward. The price was that of an upscale stay but it was very low scale. Save your money
Disliked: It’s not nice.

Stay away

Liked: Nothing i had 3 of my own rooms was over charged ,it was my sons wedding and the rooms were hot ,dusty floors were filthy, and my family was 2 floors below me,they over cjarged me $50 for 1 room , $100 for my 2 night room ,breakfast was terrable cold and cost $75 for 2 cups of coffee and 2 eggs and bacon.i wouldn't recomend this dump to anyone

Solid overnight stay

Liked: Nice onsite bar and restaurant, ample parking (valet or self-park). Elegant design on main floor atrium. Pleasant public areas. Room was beautifully outfitted — with a few qualifications.
Disliked: Noise. Heard toilets flushing, a yapping dog, TVs, and a music beat from somewhere. They had to post quiet hours, but that hardly serves to fend off boisterous people in the hallways attending events downstairs. Very limited cable offerings— one network channel wasn’t working (NBC) — and limited sockets for recharging. Second-floor ice machine was down, another on 3 was cordoned off.