They charge 10$ for parking and at 10pm there was none. I mean none; cars were parked in the aisles, on curbs etc. I am handicapped so it's not like I want to walk a mile to park and then get charged for parking. We also had a room on the top that obviously hadn't been used in awhile. Cobwebs in all the corners. There were no fitted sheets, they were just sheets that just get wrapped up. It was a very bad experience.

Liked: Close to wedding.
Disliked: Parking; room; sheets.

Liked: Toilet roll was reachable.
Disliked: My husband leaned back in the desk chair and it tipped over and he has a sore back now.

Would stay again but hope the bar staff was different

Liked: The front desk was nice, hotel was nice
Disliked: The bar staff was not very nice

I was very comfortable I...

Liked: Wonderful staff very kind

Exceptional

Very good

Liked: Room was phenomenal
Disliked: Front desk worker was very impatient upon arrival

Exceptional

Superb

Exceptional

Superb

Our overall experience was excellent,...

Liked: The location was absolutely perfect. It was centralized in-between everything we wanted to visit which included the Bay Beach Wildlife Sanctuary, Chuck E Cheese and one of their malls. The pool area was absolutely amazing and made our daughters birthday weekend and kiddos spring break extra special. The room was also spectacular and the option of closing the door off in-between the bedroom and kitchen/ living room area was also great. It allowed for more privacy and quiet away from what the kiddos were doing. They could watch there own programming and play on their devices while we could watch our own TV in the next room over. We look forward to visiting this hotel again in the future!
Disliked: There isn't anything we found that we disliked about our stay. Everyone was very helpful and friendly!

FRONT DESK - People who...

Liked: Location - Pool for grandkids- Renovation done in lobby! Room spacious/ perfect!Samantha went above & beyond accommodating us! My husband had a fairly recent knee replacement (some complications-almost had to cancel) gave us a room very close to the elevator! We were greeted by young man happy to see us make it (didn’t have to cancel)! Very personable!! Everyone!!