Hyatt Regency Coral Gables Guest Reviews
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3.7 miles from Coral Gables centre |
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Michael Thu, 27 February 2025
Needs quite some improvement
Liked: The property has a wonderful location with nice rooms and great possibilities.
Disliked: It definitely needs some refurbishing, whether it is them rooms (carpets in particular) the facade, the pool area.The cleaning of the room was done in an extremely quick way partially leaving stuff that fell out from the waste bin on the floor.If you want to est in the evening, you may order from a small menu at the bar - there is no proper restaurant for dinner.The whirlpool area was extremely dirty and definitely needs some refurbishing. Apart from that, the water was not proper, there was no explanation on how to get it started, snd the spa pool urgently needed a thorough cleaning. Even after mentioning this at the reception, the area as the whirlpool were the same the next afternoon. A person was sitting actually in the whirlpool covered all over by foam.In a hotel oc this class you would expectbathrobes and slippers in the room - far from it. When asking for them at the reception, we found them thrown onto the bench standing in the hall of the entrance into our room, not folded, nor ironed. For breakfast, which was included in our room rate, they offered a nice buffet. On the last day of our stay the restaurant was quite busy and we got seated at a small round table which did not have sufficient space for two plates, two cups of coffee and to glasses of juice. When asking for a second coffee they even left the used cup on the table. Apart from that, almost none of the waiters had a smile for the client on all three days and when I asked one day for a third coffee, the waiter said the f-word in Spanish.For the price the hotel is asking you definitely expect to get a better service
Daniela Mon, 24 February 2025
Exceptional
Clara Sun, 16 February 2025
A wonderful place!
Liked: Everything
Disliked: Nothing
Maria Wed, 22 January 2025
Passable
Gpc Tue, 21 January 2025
great short stay - ideal...
Liked: location, room, bed, shower
Mikhael Thu, 9 January 2025
Good
Liam Mon, 6 January 2025
Very good
Mitratorn Sun, 29 December 2024
Wonderful :)
Disliked: No room service and no pool bar!
Fabrizzio Wed, 18 December 2024
Very nice Hotel with excellent...
Liked: The Hotel is beautiful and very well maintained. Front desk staff are excellent!!!! Breakfast is a highlight and the area is full of bars, restaurants and shops… Great value for money!!!
Disliked: Could have a better / more comfortable selection of pillows
Charles Sun, 15 December 2024
Bad
Disliked: Mattress should have been replaced years ago. Clearly failed to meet Hyatt Regency standards.