Hyatt Place West Des Moines - Jordan Guest Reviews
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2.6 miles from West Des Moines centre |
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B Fri, 7 February 2025
Exceptional
David Thu, 6 February 2025
We left the premises.
Liked: The location was convenient
Disliked: The room, that was supposed to be a suite, was so bland and uncomfortable and it was gross. There was sticky substance on the countertop in kitchen and there were what appeared to be crumbs in the bed, under the covers.
Kristen Mon, 3 February 2025
Exceptional
Brandy Tue, 28 January 2025
Exceptional
Sharon Tue, 14 January 2025
Very good
Disliked: Disappointed in breakfast; late in putting out; slow in replenishing
Wendt Sun, 12 January 2025
Good experience.
Liked: Nice facility. Good breakfast. Good location
Disliked: No negatives.
Cobus Mon, 6 January 2025
I paid double for my...
Liked: The Location, rooms and facilities at this hotel is very good. The incompetence of the reception staff is not what I expected from a major hotel chain.
Disliked: I requested to pay my stay in Cash for 3 rooms. I were told you must pay with card and when you check out you can pay with cash and they will refund your card . I was happy with the arrangement and did pay may stay after check out with cash.$ 889.28. Up to date 1/6/2025 I have not received my refund on my card. I have send them emails and proof of all payments and up to date never received any feedback. I am happy with the hotel facilities BUT WILL NEVER EVER STAY HERE AGAIN OR ADVICE ANYBODY TO DO SO!
Deanna Mon, 23 December 2024
Exceptional
Rehfeldt Wed, 11 December 2024
I will definitely stay there...
Liked: I loved the room. Very spacious and clean! Breakfast was very good too!!
Disliked: I didn’t care for the sheets. My pjs kept sticking to the sheets.
Tony Thu, 21 November 2024
Superb