Hyatt Place West Des Moines - Jordan Guest Reviews
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2.6 miles from West Des Moines centre |
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Celeste Mon, 7 April 2025
Good
Liked: The breakfast was cold and there was not enough food for the amount of people and children waiting to eat. The hotel was booked full so it should have been prepared for that. Also not enough seating to eat for breakfast. There really is no bar or restaurant so that should be addressed because we went by your website and were very disappointed. The room was clean and the bed was comfortable.
Danielle Mon, 24 March 2025
Ok. Should have been refunded...
Liked: The bar
Disliked: I requested adjoining rooms when I booked through booking.com. I even talked to a lady at the hotel confirming they had one. When I got there the 2 rooms were across the hall from each other. Not adjoining like I requested and confirmed. They were completely sold out of rooms. Very disappointing not to be together.
Tammy Mon, 3 March 2025
Filthy and uncomfortable
Liked: Our room had open tobacco pouches laying around, large amounts of fluids splattered on the walls and dirty wash clothes . We had to split our family up and get different rooms because management said the room we booked needed deep cleaned.
Disliked: So very unclean
Kleinfelder Mon, 3 March 2025
Superb
Enrique Mon, 3 March 2025
Exceptional
Chris Mon, 24 February 2025
Superb
Jackie Mon, 17 February 2025
Very good
Langel Sun, 16 February 2025
Bang bang bang.
Liked: room was nice and had a lot of good amenities!
Disliked: Cleaning staff was super loud when going in and out of rooms. They used the door stopper and would slam them back and forth while going in and out. Doors were thin so you can hear everything outside while trying to sleep.
B Fri, 7 February 2025
Exceptional
David Thu, 6 February 2025
We left the premises.
Liked: The location was convenient
Disliked: The room, that was supposed to be a suite, was so bland and uncomfortable and it was gross. There was sticky substance on the countertop in kitchen and there were what appeared to be crumbs in the bed, under the covers.