Superb

Disliked: Parking is expensive

Good

Great, clean, affordable place that...

Liked: Nice place that was close to where we were going.
Disliked: Nothing, it was a good value

Good and clean

Liked: The property was modern and clean, and the staff were very nice! There were a lot of amenities and the breakfast was really nice!
Disliked: The area feels a little deserted. We were able to walk to the wharf during the day (about 10 min walk away) but we didn’t feel comfortable walking back at night. Not a big deal though, because there are lots of ubers!

Disappointing

So much potential at this...

Liked: The staff was comprised of 80% AMAZING and 20% overwhelmed/going through the motions. I’ve worked in hotels over a decade and the 80% were such wonderful people. They connected with you and your kids and were genuinely warm people. Shower head pressure was awesome. My son liked seeing the fire trucks from the window. One block from St. Dominic’s Church was a pleasant surprise.
Disliked: Work on reengaging the few team members who had a salty vibe. The facility also appears shabby and many things are on the verge of breaking. You can barely close the bathroom door, things are rusty in the shower. Not enough lobby staff Thursday evening checkin. It was a zoo in the lobby and no organization – hard to figure out who’s in line to check in. The sole front desk agent had the presence of mind to pre fill ticket packets for a group checking in. If not for that, it would have been a complete disaster and we probably would have checked out before checking in and gone elsewhere. Mattress too firm. Transportation around the area’s sights would be much appreciated and something we could have paid for. Maybe a shuttle.

Exceptional

Liked: The breakfast and staff monitoring the breakfast was wonderful. Food was good and plenty of options.

Good

Superb