Overall wonderful stay; the hotel staff was amazing and helpful. The hotel was beautiful with updated features and amenities. I would recommend this hotel to anyone, and I would stay in this hotel again and again.

Liked: Very nice and updated features; amazing amenities; rooftop restaurant and bar was beautiful.
Disliked: Toilet paper roll was broken; shower knob was loose.

Very good

Staff and amnesties were also...

Liked: The property was great. It was clean all around.
Disliked: Nothing. I loved it.

Superb

Good choice to go to...

Liked: Good location to go to ASU and close enough to the airport. Room was clean and spacious. Breakfast is... ok-ish, nothing to write home about (especially in terms of choices) but it's good and well prepared.
Disliked: I was disappointed about room cleaning. It was essentially only a change of towels. Bed not made, things not cleaned. Had only two cups in the room and by the third day i was stll stuck with the same two cups. Also no replenishments of amenities (e.g. coffee / thee). This was quite unacceptable for hotels this level.

Terrible

Liked: The rooftop and pool were great, and the location.
Disliked: The breakfast was very underwhelming, expected more especially for the price we paid. The food seemed old and there was not many choices. The view from the room was terrible . We walked in and couldn’t even walk side by side because of how small the entrance to the room was and couldn’t get the cart past the door. The sofa bed took up most of the room to the bed and it was definitely not worth the price. We ended up losing our money on the stay for the first night and ended our stay, we found a better hotel that had so much room and was cheaper for a much better and more comfortable stay. We will never book at Hyatt again

Scary experience in a loud...

Liked: Good location. Staff was friendly. Breakfast was good, but food ran out quickly.
Disliked: Got stuck in elevator #1 for approximately 10 minutes on 3/16 with 5 other people and we had to call for help. Help said they would contact the front desk, but no one ever came. I went to the front desk upon exiting and they had no idea we were stuck. Doors to hotel rooms slam very hard so that woke us up many, many times as neighbors cake and went

Exceptional

Liked: Clean and everything was nicely upkeep
Disliked: Nothing at all

Exceptional

Exceptional