Good

Very good

not happy with not able...

Liked: The Staff did everything Well
Disliked: Hard to find the Hotel & then No Internet & TV was down not able to use

Very good

Liked: V. Good hotel

Very good

Very good

Good

Liked: Our check-in was excellent. The gentleman on the reception desk was so helpful and managed to get us into a room super early. The room was absolutely fine, no safe, which was a shame, but it was clean and comfortable and I don't think I've had a more powerful shower! Checkout itself was smooth but we asked if our cases could be stored in a safe room, was told yes, so we got the cases tagged and the lady said she'd move them and that we would need to tell whoever was on reception when we were ready to leave that the cases would be in the conference room. But our cases were just left in the main reception, and after a couple of gentle reminders, we asked if we could help by moving them. No, no, we were assured she would move them, but she never did. We didn't feel comfortable leaving them there unattended and we also felt awkward reminding her again so we stayed in reception for 4hrs watching them. The lady finished her shift at 3pm, left via the lift and never mentioned our cases to the incoming reception team. So we did instead and were given an apology and told it would be reported to the team. No idea if that happened, but this put a dampener on our stay. If the lady didn't have time to move our cases, then why didn't she ask a colleague to help?
Disliked: Apologies, please read above ref our cases at checkout. We were also suggesting safes or safety deposit boxes in the hotel

Besides being an excellent facility,...

Superb