Bad

Liked: We took a full day flight and expected to have a quiet sleep. But there was some machine kept running and made a loud noise. We could not fall sleep at all. Called the front desk, no engineer was onsite to turn it off and no solution whatsoever. It is hard to believe this is the service provided by Hyatt. Very disappointed, not recommended.

Exceptional

There were some great employees...

Liked: The breakfast was great!
Disliked: There was one employee who wasn’t very friendly, and didn’t give great customer service.

Exceptional

Exceptional

The Bars, the staff, the...

Liked: Very clean property. Staff were friendly and professional. The room was spacious and super cleaned.
Disliked: Everything was great about it!

Exceptional

Poor

Pleasant

Disliked: Let’s start with my check in was at 4. They didn’t let me in to my room till 7 . 3 hours late . I wasn’t even offered a water or anything for waiting that long . Still waiting for my deposit to return to my card it’s been 5 days