Hyatt Place Richmond/Innsbrook Guest Reviews
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6.2 miles from Glen Allen centre |
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Tenisha Mon, 17 March 2025
Very good
Susannah Sun, 2 March 2025
Pleasant
Sarah Fri, 28 February 2025
Superb
Liked: Good location. Friendly staff. Clean hotel. Spacious rooms.
Disliked: Small bed pillows. We had a king size bed and the bed pillows were very small. While they were comfortable, they were still very small.
Penny Sun, 23 February 2025
Good price. Good location. Having...
Liked: We had two rooms and they both were dirty. Dirty sheets balled up in sleep sofa. The other room dirty sheet on bottom sheets.
Disliked: Not clean. Plus no microwave. That surprised us.
Makayla Sun, 23 February 2025
It was okay
Disliked: There was not a good breakfast at all. If I am expecting free breakfast with stay I would like hot breakfast and drinks. Not just fruit and bread. That was the main reason I choose this location was for breakfast included but just a disappointment.
Shaquilla Tue, 18 February 2025
Terrible Valentine’s Day stay.
Disliked: The room felt dirty, the sheets had holes in them so did the curtains. The bed was very uncomfortable I have two bulging discs in my back when I woke up the next morning my back prohibited me from moving. The fire alarm turned on while I was sleeping after that I no longer wanted to stay, I wish I could’ve asked for my money back
Brandi Tue, 18 February 2025
Very good
Lauren Tue, 18 February 2025
Pleasant
Liked: Room was clean. Clerk was nice
Disliked: Bathroom in room was super small. Shower doors didn’t work properly. Elevator was janky and rattled a lot. Outside smelled like garbage and trash littered the parking lot.
Shaney Mon, 17 February 2025
Good
Diane Mon, 17 February 2025
Exceptional