Short stay very nice. Staff...

Liked: Breakfast was very good
Disliked: Workers were in the breakfast area and left their tools laying around on the floor

Passable

Passable

Liked: The location
Disliked: It was under construction. Wasn't told about the location going under renovation until at the location. ALOT of noise in the late evening.there was no shampoo or body wash

Pleasant

Decent Overnight Stop for Family...

Liked: Located conveniently near all Short Pump shopping. The room was very spacious with a small partition between the sofa bed area and beds. A large TV that could be positioned allowed for all areas of the room to watch TV. The refrigerator in the room was decent. All the staff were very friendly, including those we saw away from the desk. The breakfast was excellent for a continental breakfast. Many hot and cold options, and the coffee tasted great. Would definitely stay again.
Disliked: As of 11/25/24, the hotel is undergoing renovations. One elevator was out of order and the other was sketchy, but we took it anyway to get all our stuff to the 5th floor. There were old decorations on the exit from the elevator that didn’t match the renovation decor. Signs on the elevator doors encouraged patrons to use the stairs instead of elevators (no fun if you have a lot to carry). The bathroom was TINY and we are not large people. The door barely cleared the toilet to close. The 7 foot ceilings made it feel even tighter in there. If arriving at night, the parking lot is a bit of a maze, but the parking is close to the entrance. This place will be nicer than at our stay once finished.

Anniversary Weekend

Liked: I was so disappointed. Absolutely a dumb. I'm a Hyatt member. By far the worst one.
Disliked: This was my anniversary weekend celebration. After 1 hrs of freezing, tried to call front desk. Phone didn't work. maintenance man attempted to repair, actually made it worse. Had yo check out and get another room at Wingate

Superb

Good

Superb