Hyatt Place Richmond/Innsbrook Guest Reviews
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6.2 miles from Glen Allen centre |
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Vogel Thu, 21 November 2024
Superb
Reshai Thu, 21 November 2024
Pleasant
Kimberley Thu, 14 November 2024
Pleasant and comfortable stay.
Liked: Everyone is so nice and accommodating. Bed and pillows very comfortable. I slept well. Great location for my needs. Great breakfast.
Disliked: They were in the middle of renovations and down to only one elevator which wasn’t ideal.
Tamilyn Thu, 14 November 2024
New construction needs quality control...
Liked: Great Staff.
Disliked: Under construction now, dust everywhere, noise at 7 am (construction), unfinished quality checks in construction work already done that I stayed in, elevators filthy. Tiny insects from new construction crawling around on walls, new furniture. Tile work in bathroom needs quality check since it's supposed to be new. Toilet seat top had scratches on it, some outlets didn't work on wall, really bad. Plumbing stopped up, backed up in bathtub. Never had a bad stay before, but, this time, was awful.
Audrey Mon, 11 November 2024
Would not stay again
Archie Mon, 11 November 2024
under construction
Liked: Tv was huge
Disliked: It was on the construction, but don’t look like it could have been cleaned a lot better- bed was made messy - my friends room shower did not have water pressure
William Mon, 11 November 2024
Keep remodeling
Liked: New rooms are very nice. Breakfast and Lobby nice
Disliked: Room was mostly nice..no Kleenex, toilet base and bathroom floor were dirty..shower door track, dirty.. bathroom vent full of dust. Coffee bar cups only had one clear cup. Only one elevator working and used by contractors. Towel rack in shower was rusty.. construction is always a work in progress and I was not upset with any of it..I think it will be awesome when done...would definitely stay again.
Linda Mon, 11 November 2024
Decorator could have put more...
Liked: The room had been newly renovated. The linens seemed yo be new as well.
Disliked: The second sink had been removed over in the kitchenette area. A shelf with a coffee pot and mini fridge remained. There was a picture under the light over the shelf. The picture should have been over the desk, and a mirror should have been placed over the shelf so I could put my makeup on while my husband used the vanity. All that space wasted. AND all of the lighting needs to be less blue! People go stay in the room while you are making design choices.
Come Fri, 8 November 2024
I give this place a...
Liked: Bed was comfortable
Disliked: Breakfast area had a foul odor. Water pressure was low. The telephone wasn't connected. Hair or mold in refrigerator. Water was ice cold and had to switch rooms. Second room wasnt cleaned very well. There was pubic hair everywhere in shower and on towels. Desk attend had an attitude when we complained. Booking .com over charged us for this horrible hotel. Elevators worked sometimes. Dirty blanket in Elevator. There is construction going on at the property.I don't recommend this place to anyone!
Nayesa Mon, 28 October 2024
Good