Hyatt Place Phoenix/Gilbert Guest Reviews
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6.0 miles from Gilbert centre |
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Linda Sat, 29 March 2025
Exceptional
Lisa Fri, 28 March 2025
Fun time.
Liked: Staff was great but hotel is very understaffed.
Disliked: The beds and rooms are not clean at all. Housekeeping was very poor.
Deborah Mon, 24 March 2025
Very good
Liked: The staff were great. Especially Matt (night) front desk. Friendly & helpful
Disliked: Bathroom wall had obvious water damage, peeling wallpaper
Jerry Tue, 18 March 2025
Great location, needs some updating
Liked: We got there late, checking in was fast and easy. Rooms space was great for our family sizeGreat locationBreakfast was a great varietyGym was great
Disliked: It was hard to get towells, had to ask several timesPool was not heatedNo hot tubExpensive for a small hotel with not a ton of ammenitie, we have paid less staying in a resort style hotel.Did find wrappers behind the bed
Susan Tue, 18 March 2025
Nice, clean, well maintained hotel.
Liked: Very good location and quiet. Nice breakfast buffet, well maintained and clean.
Disliked: It was all good
Jeffrey Wed, 12 March 2025
Will probably never stay at...
Liked: Nice lobby
Disliked: Rooms were given away due to our late flight arrival even with guaranteed reservation. Had to go to different hotel. Hyatt paid for new hotel for that night but this should have never happened. Manager took the blame for however. Regardless that was unacceptable at midnight!! Breakfast not good. Cold food. Ran out of things. Poor planning and managing.
Atzimba Mon, 3 March 2025
Exceptional
Pamela Mon, 24 February 2025
Superb
Michelle Tue, 11 February 2025
Exceptional
Liked: The staff was so friendly and helpful. The room was spacious and clean with good amenities.
Disliked: The breakfast was ok but not excellent.
Steve Mon, 10 February 2025
Poor