Train your staff in empathy...

Liked: Absolutely Horrible!!!!!!! They lost my paid reservation!!! May i note PAID attempted to charge me twice after i paid two week prior arrived at the property and the front desk could not help me, Completely frustrating traveling with an infant and two toddlers !! Need to get it together ASAP
Disliked: Everything, first impressions wrecked the entire stay awaiting for refund from general manager as he promised.

Comfortable beds and location

Liked: Front desk manager very helpful and friendly.He answered questions snd made helpful suggestions..
Disliked: Breakfast was not as good as few years ago, more hard boiled eggs, sausage links, low calorie flavoredvyogurt

Good

I never come back again

Liked: Nothing
Disliked: Building very old. Elevator was working terrible,it’s dangerous to use. Parking without security. Room was dirty. Blankets was so thin and it’s was cold. Looks like cheap hostel.

Bad

It was an enjoyable, relaxing...

Liked: The breakfast was excellent and well balanced. The room was comfortable, spacious and clean. The property satisfied my needs
Disliked: The aircondition was a bit noisy in the room

Exceptional

Liked: The property was at a good location!! Definitely worth it. Disney Springs was like 15 minutes (depending traffic), a few awesome restaurants near by (literally Walking distance) and the outlet about 10 minutes away!!The rooms were comfortable and clean!! I had a room at the 6th floor with my family :).
Disliked: Breakfast could be worked a little better, more options and kept watch because something’s ran out quick and waited forever to come but really everything was great!! Elevator also can be worked on, took a while to get up and down lol

Good

Superb