Loved our room and the hotel staff were very friendly. Food was very good!

Disliked: Room was a little dirty - a granola bar on the floor, but overall it was clean and accommodating.

When you pay for a room you expect to have electricity and hot water. The hotel for some reason had neither starting sometime after midnight. There were no emergency lights in the rooms so we had to use our phones for light and I personally don't care for freezing cold showers. So we left with no showers and I could not put any makeup on. When we asked if we would be compensated in some way for the inconvenience we were told - well you purchased the room from a third party so probably not but we will contact you. I gave them 2 weeks and have heard nothing.

Liked: The location.
Disliked: Sometime during the night the electricity went out. We had no lights or hot water. When we presented at the desk we were told they really couldn't do anything about it. I asked if they shouldn't comp our room and was told they would contact me. Two weeks later and I have heard nothing.

Liked: Very nice room. Loved the view. Great staff and great hotel. Close to Sokol and right in the middle of Old Market.
Disliked: TV remote is tricky; pool was closed.

I have no problem recommending the place - nice stay, not a bad price and close to many nice places. Good shuttle service.

Liked: Free breakfast was very good. Had a decent slice of Cheese Cake for $4.50. Comfortable; very clean; nice building and close to a lot of nice shops and dining establishments. Right in Old Town Omaha. We took the shuttle to and from the Ringo Starr All Starr Band concert which was FANTASTIC, seeing a Beatle! I am 64 and my wife says she still needs me and will still feed me. We loved the room and for the convenience the price was worth it.
Disliked: I had parked our van in the hotel ramp parking, $10. Did not move it until we attempted to leave. The pass key the clerk gave me did not let us out. My wife ran back to the lobby and we tried again. Did not work again. She went back again, finally a worker came and let us out. I did go back and ask for a refund on the $10.

Superb

Liked: Very clean and friendly staff

Very comfortable stay

Liked: Very comfortable room; decent breakfast

Annoying parking arrangement but a...

Liked: Location in downtown Omaha. Good breakfast.
Disliked: There was a hole in my bed sheet. Had to pay extra for parking. They didn’t make it clear to me that I needed my room key to exit the parking structure even when I was checking out. I left my room key in my room at checkout and then had to call to get the gate raised to exit the parking structure. I could not get a live person to answer the posted phone number at the gate. I know there were staff at the desk but they wouldn’t answer the phone. It kept going to an automated loop and it was incredibly annoying. Finally another guest let me out. I won’t stay at this location again. Failing to allow a car to exit without a card key provided no additional security. It was an annoying hassle.

Love it, but the housekeeping...

Liked: Nice location, great front desk staff
Disliked: In 4 days of our stay, house keeping did not come. Garbage cans were notEmptied, towels were left on the floor outside the door.

Good location but suggest eating...

Liked: Great locale in the middle of Old Market district. Lots of good dining and brewery in walkable distance.
Disliked: Breakfast was underwhelming. Eggs were obviously powdered and poorly prepared. Limited hot options. Would consider more of continental breakfast. Ran out of plates for 1/2 hour during Sunday breakfast. Can’t eat eggs on a napkin. Recommend having paper plates as a backup! Sink was cracked in bathroom and faucet leaked everywhere.

Very good

Liked: breakfast and location is good

Exceptional

Good

Liked: It was good and clean, good amenities
Disliked: The wifi for some reason wouldn’t connect during the night, and for the price i paid for two nights you would think parking wouldn’t be an extra $100 for a very cramped garage but otherwise it’s a decent place to stay

Eh

Liked: It was nothing exciting very plain
Disliked: Had family emergency had to leave early no responseSorry but you'll get charged