Loved our room and the hotel staff were very friendly. Food was very good!

Disliked: Room was a little dirty - a granola bar on the floor, but overall it was clean and accommodating.

When you pay for a room you expect to have electricity and hot water. The hotel for some reason had neither starting sometime after midnight. There were no emergency lights in the rooms so we had to use our phones for light and I personally don't care for freezing cold showers. So we left with no showers and I could not put any makeup on. When we asked if we would be compensated in some way for the inconvenience we were told - well you purchased the room from a third party so probably not but we will contact you. I gave them 2 weeks and have heard nothing.

Liked: The location.
Disliked: Sometime during the night the electricity went out. We had no lights or hot water. When we presented at the desk we were told they really couldn't do anything about it. I asked if they shouldn't comp our room and was told they would contact me. Two weeks later and I have heard nothing.

Liked: Very nice room. Loved the view. Great staff and great hotel. Close to Sokol and right in the middle of Old Market.
Disliked: TV remote is tricky; pool was closed.

I have no problem recommending the place - nice stay, not a bad price and close to many nice places. Good shuttle service.

Liked: Free breakfast was very good. Had a decent slice of Cheese Cake for $4.50. Comfortable; very clean; nice building and close to a lot of nice shops and dining establishments. Right in Old Town Omaha. We took the shuttle to and from the Ringo Starr All Starr Band concert which was FANTASTIC, seeing a Beatle! I am 64 and my wife says she still needs me and will still feed me. We loved the room and for the convenience the price was worth it.
Disliked: I had parked our van in the hotel ramp parking, $10. Did not move it until we attempted to leave. The pass key the clerk gave me did not let us out. My wife ran back to the lobby and we tried again. Did not work again. She went back again, finally a worker came and let us out. I did go back and ask for a refund on the $10.

Nice place with some good...

Liked: Convenient parking and nice building and room.
Disliked: Didn’t have the bath tub I thought I was paying extra for and stayed in the room for maybe 7 hours total and only used the bed and left it in a clean state, but was still charged $75 extra?

Will probably stay there again.

Liked: Location, staff.
Disliked: Sluggish TV feed. Coffee maker in the room broken.Veneer peeling off in the bathroom woodwork.Could have used an extra blanket on the bed.

Very poor

Very good

Liked: The night view from our room is amazing!!!
Disliked: The breakfast was not good as we thought. The brand, Hyatt Place, should do better than that.

Overall Good Stay, Pretty Standard...

Liked: Overall Good Stay, Pretty Standard Experience Overall...

Pleasant

Liked: The staff was helpful and nice.
Disliked: The bedding could've been more comfortable, it was very thin and the room was cold. Even when turning up the temperature it wasn't comfortable sleeping.

Great place to stay in...

Liked: This is a nice place to stay if you want to enjoy the old market area in Omaha. It’s clean and comfortable and there’s a good breakfast. We’ve stayed multiple times. I would recommend this place for sure.
Disliked: Nothing.

Exceptional

Liked: The location was great, we had a TON of dinner options, and if we had been staying longer it looked like the downtown had a lot of things to see and do. Room was extremely clean and comfortable. Loved that we could have three beds as it lets the family spread out. Pool was great and had kid-friendly hours - they like to get the swim in early! Onsite parking was easy with the elevator going directly to the parking garage.
Disliked: Nothing comes to mind, great stay!

Superb