Perfect hotel in the center...

Liked: The location, the kind staff, the cleanliness of the room. Value for money, and also a possibility of great view.
Disliked: Unsustainable way of serving breakfast.

Exceptional

Liked: Love it

Great hotel in a central...

Liked: A great hotel in a fantastic location in Chelsea and super friendly right from check-in.We were late arriving at the hotel, around 11 pm, after getting stuck in the queue at the airport customs, so we were really thankful that the check in process was really quick, everything was clear in terms of city tax and deposits, and we were even upgraded to a city view room which was an unexpected bonus! (The view from the room was incredible at night and in the day)We booked the room around 3 months in advance, and the rate was really reasonable compared to come other options nearby.The room itself was on the smaller side, which was expected and not an issue in the slightest. It's a compact room and perfect for a 4 night stay.Breakfast was included in the room rate, we did this a couple of times during our stay. There's a selection of hot breakfast buffet items alongside fruit, yogurts, cereal. It gets kind of busy, so if this isn't for you, then there are a few coffee shops around the area that are nice and quiet. As some reviews say, the elevators get busy during morning hours, but in fact it didn't cause any issues during our stay.Check-out was also super easy, with an option to leave our bags, and even return back later in the early evening to sit in the bar area (there's free coffee and tea!) before our airport taxi trip. The neighbourhood surrounding the hotel is kind of quiet, but still central to everything you'd need. It's just around the corner from the flatiron building where there's a few places to eat, and close to the subway entrances on 23rd street. (This also makes it nice and easy to get back to the hotel, really easy to remember!)All in all, a great place to stay whether you're heading downtown or uptown, if we're back in NYC this is the place we'd stay.d
Disliked: The only negative side was that the door to the restroom was a sliding door, without a lock. It wasn't really a huge issue, but just part of the compact room layout!

Very good

Superb

Great Chelsea location, very friendly...

Liked: They upgraded me at arrival to a room with Empire State Builidng and that made my whole week in NY very special!

Superb

Liked: There was a stunning view from our room over the downtown Manhattan. The breakfest was very delicious.
Disliked: There weren't enough places in the foodhall for everybody. We had to search for a table for a long time almost every day.

Everything you need for short...

Liked: Fab location, excellent customer service and really good standard for the price we paid!

Very good

Liked: We stayed at Hyatt Chelsea for four nights for my husband’s birthday trip, and overall, the hotel itself was great no complaints. We were on the 28th floor, and sometimes during peak hours, the elevator took a little time, but that’s understandable and totally fine. Everything was really clean and comfortable, which we appreciated.
Disliked: The only issue was with a small birthday request. A couple of days before our stay, I asked if they could bring a slice of cake with a candle to our room in the morning of my husband’s birthday. They enthusiastically said, “Yes, of course! We’ll do everything to make it perfect” I wasn’t insisting, and if they had just said no, that would’ve been completely fine! But they didn’t bring it in the morning (agreed to 7am), even after I followed up to check if it was still doable. Instead, they finally sent it at literally at 8PM (!!), wrapped in plastic, with no candle… lol. Texted me on the app saying they couldn’t bring it earlier because our room had a Do Not Disturb sign on it - which, duh, I put on when we left at 10am (the initial delivery time was supposed to be 7am). Just ridiculous