Hyatt Place Nashville Downtown, Nashville

The hotel overall is great but the night-time staff was very rude and they shut off the water and did not mention it to us before we booked a room that there wouldn't be any water.

Liked: Hotel itself was nice. Would've been nice before paying $300 for a hotel room to know that our water was going to be off the majority of the night before we even booked.
Disliked: The daytime staff is awesome; went to go get my keys from the valet later at night and the staff refused to give me my car keys saying that the valet had called off work and that there was nothing I could do to get my car keys, so after waiting 30 minutes and then lying to me about him not being there he finally showed up and unlocked the box to give me my keys. Also, like I mentioned in my last comment we had no water the whole evening and after going to a concert it would have been nice to know that we weren't going to have any water.

My fiance and I had a one night stay at the Hyatt and enjoyed the entirety of our stay. The room was beautiful, as was the view. It had a feel like no one had ever even stayed in the room. The only thing I could possibly even mention in a negative way was the breakfast wasn't quite as good as I had anticipated from reviews, but it was miles ahead of others.

Liked: One of the cleanest hotels I've ever set foot in.
Disliked: Not enough vegetarian options for breakfast. Where were the potatoes?

Superb

We were very pleased with...

Liked: The staff were excellent and very helpful.
Disliked: Parking is costly

Very good

Superb

Disliked: Street noise

Everything was good until housekeeping...

Liked: Clean and nice size room for price. In a very good area. Walking distance to everything.
Disliked: The staff does not communicate well with each other. I paid for late checkout and repeatedly asked the front desk to make sure housekeeping knew cause staring at 9am and every hour after a housekeeper was unlocking the door to come in while we were still there. We went to get breakfast and came back to a room that had been stripped and my personal items thrown in the garbage and it was not even checkout time. The manager did retrieve some of my items out of the garbage but who really wants that after it’s been covered in who knows what. Probably will not stay here again just because of that.