The hotel overall is great but the night-time staff was very rude and they shut off the water and did not mention it to us before we booked a room that there wouldn't be any water.

Liked: Hotel itself was nice. Would've been nice before paying $300 for a hotel room to know that our water was going to be off the majority of the night before we even booked.
Disliked: The daytime staff is awesome; went to go get my keys from the valet later at night and the staff refused to give me my car keys saying that the valet had called off work and that there was nothing I could do to get my car keys, so after waiting 30 minutes and then lying to me about him not being there he finally showed up and unlocked the box to give me my keys. Also, like I mentioned in my last comment we had no water the whole evening and after going to a concert it would have been nice to know that we weren't going to have any water.

My fiance and I had a one night stay at the Hyatt and enjoyed the entirety of our stay. The room was beautiful, as was the view. It had a feel like no one had ever even stayed in the room. The only thing I could possibly even mention in a negative way was the breakfast wasn't quite as good as I had anticipated from reviews, but it was miles ahead of others.

Liked: One of the cleanest hotels I've ever set foot in.
Disliked: Not enough vegetarian options for breakfast. Where were the potatoes?

Unfortunately won’t use you again..

Liked: If we would have known right outside our window there was construction going on, we never would’ve booked with you.
Disliked: Was waken up early with the sound of construction outside our window and view was the top of roofs. Not a great place to visit when you go to Nashville. The room really wasn’t cleaned that good either. Kids fish crackers under the desk. You go to sit on the couch and pounds of dust came flying up. Ice bucket was wiped down in weeks.

Great stay!!

Exceptional

Superb

Liked: Very helpful staff.

Exceptional

Superb

Superb

Good

Liked: It was great
Disliked: There was construction noise that didn’t let us sleep because of noise

Great location , great room

Liked: Great room size and bathroom
Disliked: Car park charges at 45 dollars a night too high