The hotel overall is great but the night-time staff was very rude and they shut off the water and did not mention it to us before we booked a room that there wouldn't be any water.

Liked: Hotel itself was nice. Would've been nice before paying $300 for a hotel room to know that our water was going to be off the majority of the night before we even booked.
Disliked: The daytime staff is awesome; went to go get my keys from the valet later at night and the staff refused to give me my car keys saying that the valet had called off work and that there was nothing I could do to get my car keys, so after waiting 30 minutes and then lying to me about him not being there he finally showed up and unlocked the box to give me my keys. Also, like I mentioned in my last comment we had no water the whole evening and after going to a concert it would have been nice to know that we weren't going to have any water.

My fiance and I had a one night stay at the Hyatt and enjoyed the entirety of our stay. The room was beautiful, as was the view. It had a feel like no one had ever even stayed in the room. The only thing I could possibly even mention in a negative way was the breakfast wasn't quite as good as I had anticipated from reviews, but it was miles ahead of others.

Liked: One of the cleanest hotels I've ever set foot in.
Disliked: Not enough vegetarian options for breakfast. Where were the potatoes?

Superb

Generally good except for lack...

Liked: Location
Disliked: Maid did not clean our room between day one and two. We had to ask for new towels and she never made the bed

Superb

Liked: Big room nice shower and plenty of hot water.

Exceptional

Liked: Location to popular landmarks and broadway street. Great view from 12th floor. Convenient parking.
Disliked: Paying $50 to park. Frosted glass bathroom doors allow all the light in the bathroom to light up the room in the middle of the night.

Very good

Very nice stay.

Liked: Property was nice , clean and , good location
Disliked: Lots of construction noise next door but not properties fault

Birthday trip successful

Liked: Everything was awesome
Disliked: N/A

Very good

Great location & clean

Liked: The location of this hotel is fantastic—just a short walk to Broadway and a quick Uber ride to the Gulch and other popular areas. Everything was spotless and felt fresh. Plus, the elevators were impressively fast, which is a nice change from the slow elevators I’ve experienced at other hotels in Nashville. The bed was very comfortable.
Disliked: I was disappointed by the request to pay a fee for checking in just an hour early, especially since my room was already ready. As someone who travels frequently, I’ve never encountered that before, and it felt unreasonable given the cost of my 5-day stay. The breakfast was fine but nothing special. Additionally, our room faced the street, and the noise was quite disruptive—cars revving their engines throughout the night and frequent sirens made it challenging to get a good night’s sleep.