Exceptional

Good

Very good

Exceptional

Liked: It was a nice place and the breakfast was very good!

Exceptional

Liked: Will definitely be staying here again before a flight.
Disliked: Nothing!

Very well priced, close to...

Liked: The staff were absolutely incredible. We arrived at MSP quite late. I called the hotel from baggage claim to inquire when the next shuttle to the hotel would likely be (because the website says “on the hour”. The wonderful young man, NOEL, said, just call us when you get to the shuttle parking we can be there in under 20 minutes. Within minutes, I received a call I didn’t recognize. I answered very gruffly (expecting spam)… Nope! It was the shuttle bus driver, HUSO. He said, he could be there in 5-6 minutes, so just call when we got to the shuttle parking. He was true to his word and absolutely delightful. JIO met us at the front desk. Also delightful! We asked about food possibilities and noticed people sitting at the bar. “Just hamburger or chicken wings”. I responded that we would come down after depositing our bags, and chicken wings would be perfect. NOEL was on the bar and sure enough, he was amazing. As an addendum, the chicken wings were the best I have had in a long time.
Disliked: Sadly, we walked into our room and it had to have been around 80oF despite the heating unit saying 68oF. We ended up turning it off but the room was still way too warm. I mentioned to the manager on duty the next morning, and his response was in line with (the wonderful) staff the previous evening (we chose not to mention to the evening staff). He assured us that as soon as we were out of the room, he would have maintenance find the problem. I felt confident he would do as he said.

Pleasant

Liked: Room was very clean. Staff was friendly and efficient.
Disliked: Outdated, worn furnishings. Comforter on bed was so old the filling was in small lumps in each corner of the comforters squares.

Very good

Pleasant