Booked a king size bed but got a queen size. Nobody mentioned this at check-in. When I inquired why this happened I was just told I get whatever is clean first! I asked if the price should get adjusted and then was told kings are the same price as queens - doesn't make sense! Nobody was friendly and the Starbucks in the lobby had a hard time just making a cafe mocha!

Liked: Clean.
Disliked: Did NOT get the King sized bed I booked.

Clean and close to airport

Liked: The staff was very friendly. The breakfast was good.
Disliked: The toilet had a very low flushing mechanism. Some of the fixtures need to be replaced. Outlets in odd places and not accessible. The only wheelchair accessible rooms had only a king bed.

Close to the airport, quick...

Liked: Great breakfast, fast shuttle service from the airport and helpful staff.
Disliked: It felt a bit old. Needed some updating in the bathroom.

Overall good but wasn't even...

Liked: Staff friendly and the free transportation was really nice bonus
Disliked: There was mildew in the bathroom

Pleasant

Exceptional

Had better stays elsewhere

Liked: Good location
Disliked: TV control didn't work several times. Exchanged it several times and same problem. Breakfast staff needs more help for cleaning tables and refill supplies

Hotel needs a lot of...

Liked: Close to airport.
Disliked: Not well maintained.

Front desk worker was very...

Passable

Liked: All of the staff very friendly and helpful. We had a quiet room.
Disliked: Breakfast was cold two days in a row, so we went elsewhere to eat. Had to ask for towel change and new tissue box (ours was empty after first day). I woke up one morning with two bug bites under my arm (pretty sure from bed bugs). We've stayed here multiple times and never had any of these issues. Our stay was very disappointing and we will be looking to stay elsewhere next time.