Hyatt Place Houston-Nrthwst/Cy Fair Guest Reviews
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Sarah Fri, 7 February 2025
Nice Property/Nice Price
Liked: I liked that it was clean and quiet. I was in town for my Dad's funeral so I basically just slept there with my sister for one night. The price is good as well. It's also located by restaurants which is convenient.
Disliked: The one thing I didn't like is that I booked the room on my debit , card and put down the $100 deposit when we checked in, so a total of $192. We paid cash when we left Monday and they still haven't refunded my money back. It's been 5 days. I feel like that's plenty of time. Now I have to call them and see what the hold up is.
Deepa Wed, 29 January 2025
Bad
Disliked: Rude front office check in person. Charged $100 extra for some cleaning fee in advance which was not refunded. Rooms had a bad smell. Otherwise the beds were comfortable and the late evening receptionist was very friendly.
Oleksandr Sun, 26 January 2025
Good price, good food, good...
Liked: Price
Disliked: I did like everything
Abelardo Sun, 19 January 2025
Very good
Pham Tue, 14 January 2025
Very good
Juan Sun, 12 January 2025
Exceptional
Arce Thu, 9 January 2025
Exceptional
Michael Thu, 9 January 2025
This is our regular overnight...
Liked: Everything is clean, well maintained, attractive in a convenient location and the staff is friendly, helpful and sincere. The breakfast is not the same old hotel breakfast with a bit of creative flair and a bit different every day. Delicious!!
Disliked: I guess it could be free.
Lori Wed, 8 January 2025
Superb
Liked: The hotel and room was very clean. They experienced a problem with the room I was supposed to check into, so they switched me to a new room without hesitation. Breakfast was good and fresh. Staff was very friendly.
Disliked: The hotel room had a window covering, but not blackout curtains.
Karyn Tue, 7 January 2025
Bad
Disliked: Roaches everywhere!!! Infestation In the living area, the eating area where breakfast is served, in the rooms. The receptionist knew it too! I had toddlers so it was no way I was staying there and requested a refund so now I'm waiting for that.